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CivicPlus 3/25/2024 Amendment 1
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CivicPlus 3/25/2024 Amendment 1
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Entry Properties
Last modified
3/27/2024 8:45:46 AM
Creation date
3/27/2024 8:45:28 AM
Metadata
Fields
Template:
Contracts
Contractor's Name
CivicPlus
Approval Date
3/25/2024
Department
Information Technology
Department Project Manager
Judie Shirley
Subject / Project Title
CivicPlus Maintenance SOWs
Amendment/Change Order
Amendment
Amendment/Change Order Number
1
Tracking Number
CB 2020-066 CivicPlus SeeClickFix
Total Compensation
$44,737.33
Contract Type
Agreement
Contract Subtype
Software/SaaS Agreements
Retention Period
6 Years Then Destroy
Imported from EPIC
No
Document Relationships
CivicPlus 12/23/2022
(Amendment)
Path:
\Records\City Clerk\Contracts\6 Years Then Destroy\2024
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Compliance Plan Statement <br />While no offering guarantees compliance, AudioEye’s solution provides services according to an <br />accessibility compliance plan for your website. Specifically, AudioEye defines “compliance” by <br />referencing well-established industry standards and long-standing models that define the required <br />processes and procedures that comprise a successful website accessibility strategy. Those <br />compliance elements, which are listed below, are typically outlined within mutually agreed upon <br />accessibility resolution agreements executed between disability advocates and organizations <br />seeking to fulfill their obligations to ensure an optimal and equitable experience for individuals <br />with disabilities. These standards are as follows: <br />Compliance Element AudioEye Solution <br />Effectuate and Maintain a <br />Comprehensive Plan <br />Sustainable Testing and Remediation (STAR) Plan <br />Framework <br />Work with Accessibility Specialists <br />International Association of Accessibility <br />Professionals (IAAP) Certified Experts (SMEs) <br />design your STAR Plan. <br />Accessibility Training & Tooling <br />Online Training Library <br />AudioEye Toolbar <br />On-site Scanner <br />Provide a Public “Grievance Process” 24/7 Fully Managed Help Desk in Toolbar <br />Publish and Maintain Digital <br />Accessibility Policy Statement <br />Compliance Statement <br />Accessibility Statement Template <br />Periodic SME Manual Auditing <br />Periodic technical analysis and functional usability <br />testing (manual testing) conducted by Assistive <br />Technology (AT) testers on templates and/or <br />domains** <br />Fixing Reported Issues <br />AI/Auto Remediations <br />Manual Remediations** <br />Fix at Source Reporting/Guidance** <br />Conformance with Prevailing Digital <br />Accessibility Standards (Current as of <br />Effective Date: Web Content <br />Accessibility Guidelines “WCAG” <br />2.1 Level AA) <br />STAR Plan achieves & sustains substantial <br />conformance to eliminate existing, and mitigate <br />future, digital access barriers
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