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1 <br /> 3.1.1.1.1.1.1.1.1 3.2.2 "Non-Code" Response Performance Standard —The <br /> Contractor shall respond to ninety percent (90%) of all "Non-Code" requests <br /> which have not been exempted from such time performance standards within <br /> 14:59 minutes. Liquidated damages for late arrival on scene will be assessed <br /> per minute for up to five minutes after which liquidated damages for a non- <br /> response will be assessed. <br /> 3.1.1.1.1.1.2 3.3 Modified Operations <br /> 3.1.1.1.1.1.3 Modified Operation includes times of severe weather, other natural <br /> conditions or circumstance that impede routine delivery of service that are beyond the <br /> control of the Contractor and are typically effecting the entire City. The Fire Chief shall <br /> determine when Modified Operations commence and when Modified Operations return <br /> to Normal Operations. <br /> 3.1.1.1.2 3.3.1 "Code" Response Performance Standard —The <br /> Contractor shall respond to ninety percent (90%) of all "Code" requests which <br /> have not been exempted from such time performance standards within 14:59 <br /> minutes. Liquidated damages for late arrival onscene will be assessed per <br /> minute for up to five minutes at which time the request is considered non- <br /> responsive and liquidated damages for a non-response will be assessed. <br /> 3.1.1.1.2.1.1.1 3.3.2 "Non-Code" Response Performance Standard. The <br /> Contractor shall respond to ninety percent (90%) of all "Non-Code" requests <br /> which have not been exempted from such time performance standards within <br /> 19:59. Liquidated damages for late arrival on scene will be assessed per minute <br /> for up to five minutes at which time the request is considered non-responsive <br /> and liquidated damages for a non-response will be assessed. <br /> 3.4 Natural or Man-made Disasters <br /> During periods of time determined to be natural or man-made disasters as declared by the State <br /> of Washington all liquidated damages are waived until such time as Normal Operations can <br /> continue. <br /> 3.5 Performance Incentive <br /> For any calendar month,EFD will waive liquidated damages for late arrivals that are not <br /> considered non-responsive, if the Contractor meets or exceeds the response time standards for <br /> ninety five percent(95%) of requests which have not been exempted from such time performance <br /> standards Citywide. <br /> 3.1.1.1.2.2 <br /> 3.6 Response Time Performance Monitoring <br /> Performance reports created by the Contractor are to be based on verifiable data from the <br /> SNOPAC CAD system. The Contractor shall provide to EFD by the 10th day of each calendar <br /> month a draft report detailing its response time performance citywide. Along with this report,the <br /> Contractor is to submit any requests for exemptions from the imposition of liquidated damages. <br /> The Contractor shall document each instance wherein a response was in excess of the response <br /> 6 of 34 6 <br />