Courage to Change Recovery Services 4/10/2025

Page 7 of 25 SECTION 2 – SCOPE OF WORK 2.1 PURPOSE The City of Everett has received federal funding from the Substance Abuse and Mental Health Services Administration (SAMHSA) to establish alternative response systems that support individuals involved in the crisis. The Transportation Assistance program aims to use SAMHSA funds to provide immediate and follow-up transportation services to individuals encountered by crisis teams. The target population includes individuals who are chronically homeless, experiencing behavioral health crises, frequently incarcerated or hospitalized, or those who disproportionately rely on city departments such as Police, Fire, EMS, Library, Transit, and Parks. This population may also include high utilizers of emergency services, individuals without health care benefits, or those lacking access to equitable medical and behavioral healthcare services, often due to substance use disorders or significant mental health challenges. Referrals for transportation services will come directly from the City of Everett’s Community Support Team. The awarded supplier will be responsible for employing qualified staff with appropriate training and experience to provide effective and safe transportation services. These staff members will supervise and implement stabilization transportation services for individuals and families referred by City of Everett staff. The supplier is expected to maintain regular communication with the City, participate in meetings, and provide updates on case planning and accountability. The estimated budget is $150,960.00 for services through September 30, 2025. 2.2 BACKGROUND The City of Everett (COE) has a longstanding commitment to addressing street-level social issues through a co- response approach. In 2015, the Community Streets Initiative was launched to explore and address the factors contributing to homelessness in Everett’s urban core. The opioid crisis, affordable housing shortages, historical racial inequalities, low incomes, and inadequate social infrastructure have all made it difficult to find sustainable solutions. In response, the City of Everett founded the Community Outreach and Enforcement Team (COET) in 2015, a Co- Responder model pairing social workers with police officers. COET primarily functions as a diversion program, assisting unsheltered individuals in accessing services, treatment, and shelter. Building on COET’s success, the Community Support Team was established in 2021 to expand services to additional City departments, including Police, Fire, Library, Code, and Parks. While the team provides immediate intervention and limited follow-up care, managing long-term and complex needs often falls beyond their capacity. Individuals experiencing homelessness, incarceration, or behavioral health crises face numerous challenges, including chronic health conditions, mental health issues, substance use disorders, and trauma. The City recognizes that transportation plays a vital role in helping these individuals navigate the services and resources they need to recover from homelessness and improve their overall well-being. Reliable transportation is essential for accessing critical services like detox, employment opportunities, medical appointments, and other social services. EXHIBIT D