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<br />E. Provide names, tenure, roles, and responsibilities for each <br />key team member. <br />Jon Billiau <br />VP, Consulting & Customer Experience <br />Role: Lead Consultant <br />Jon has been a trusted advisor and managing <br />consultant to Executives and Fire Chiefs for over <br />fifteen years. With experience advising over 50 Fire <br />and EMS clients in resource optimization, CRA /SOC projects, and <br />strategic masterplan consulting; Jon is a cross-functional strategic <br />advisor specialized in analyzing complex systems. <br />Jon has advised and delivered large CRA , SOC and Masterplan <br />projects at Vancouver, Raleigh, Toronto, Strathcona, Pierce County. <br />Previously he worked as a Manager at Ernst & Young and has <br />worked with clients such as the Government of Alberta, Grant <br />MacEwan, City of Edmonton, Alberta Health Services. He brings a <br />passion of getting to the root of issues leveraging both <br />quantitative and qualitative data. <br />Knowledge <br />Extensive experience analyzing and <br />benchmarking complex Fire and EMS <br />organizations, operating models and <br />service delivery models. <br />Professional qualifications <br />Msc, Chartered Human Resources <br />Professional (CPHR), PROSCI Change <br />Management <br />Relevant experience <br />Central Pierce Fire & Rescue, <br />Kitsap County, Vancouver Fire <br />and Rescue, Dubuque Fire <br />Department, Halifax Regional <br />Fire Emergency, Strathcona <br />County Emergency Services, <br />Toronto Fire Services, Leduc <br />Fire Services, Utah Unified Fire <br />Authority and dozen others <br /> <br />Daniel Haight <br />President and CEO <br />14