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NEUTRON HOLDINGS, INC DBA LIME 6/17/2025
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NEUTRON HOLDINGS, INC DBA LIME 6/17/2025
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Last modified
7/3/2025 11:00:40 AM
Creation date
7/3/2025 11:00:20 AM
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Contracts
Contractor's Name
NEUTRON HOLDINGS, INC DBA LIME
Approval Date
6/17/2025
End Date
6/28/2027
Department
Economic Development
Department Project Manager
Tyler Chism
Subject / Project Title
e-scooter services to the Everett community
Tracking Number
0004876
Total Compensation
$0.00
Contract Type
Agreement
Contract Subtype
Other Services Agreements
Retention Period
6 Years Then Destroy
Imported from EPIC
No
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<br />3 <br />(c) Safe riding. <br />4. FLEET & DEPLOYMENT <br />4.1. Fleet. Lime’s initial Scooter fleet size during the Term of the Program will be up to <br />500 scooters deployed within the City. Lime will consider and deploy additional <br />vehicles (after approval from the City as required under Section 2.1) based on data <br />such as trips per vehicle per day demonstrating lost demand. <br />4.2. Distribution of Scooters. Lime will regularly monitor the deployment and <br />dispersion of its scooters to maintain service throughout the City. Lime shall <br />deploy e-scooters geographically according to ridership demand data. Staging <br />shall generally be in groups of 2-8 e-scooters. <br />4.3. Pedestrian Movement. Lime will deploy scooters in a manner that does not <br />impede pedestrian movement and does not damage any property. <br />4.4. Deployment Locations. Lime will deploy vehicles based upon demand data, public <br />safety, special events, construction, and other factors. <br />4.5. Evaluation of scooter share program. To the extent permitted by data security and <br />data privacy laws, Lime agrees to participate in the evaluation of its scooter share <br />program, including, collecting and providing data relevant to evaluating the success <br />of the scooter share program, distributing an online City survey to Lime customers <br />and the results of such survey to the City. At a minimum, Lime will provide <br />anonymized monthly summary data on the following information regarding the <br />scooter program in a format similar to that in Exhibit A: <br />4.5.1. Number of customer complaints; <br />4.5.2. Summary of nature of customer complaints; <br />4.5.3. Number of reported injuries <br />4.5.4. Lime will provide the City scooter travel data including: (1) availability; (2) <br />trip starts; (3) trip destinations, and (4) route travelled by providing its MDS <br />(Mobility Data Specification) and GBFS (General Bikeshare Feed <br />Specification) feeds to a data aggregator the city may choose to employ to <br />provide data analysis. <br />The City acknowledges the data above in 4.5.1, 4.5.2, and 4.5.3 has not been <br />investigated by a public safety authority. All such data received are anecdotal <br />comments provided to the Lime and does not reflect information provided in a <br />formal police report. <br />4.6. Special Events. The City may request that Lime develop special event operating <br />plans in conjunction with the City. Lime will prepare such plans no more than once <br />per quarter. <br />4.7. Temporary removal of shared scooters from rights-of-way. Upon written request <br />of the City due to emergency, severe weather, construction, parade, public <br />gathering, or other situation affecting the normal use of the right -of-way, Lime
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