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Exhibit A (Scope of Work) <br />• Master the art of listening so that others truly feel heard <br />• Explore ways to create and maintain psychological safety at work <br />• Examine the "power differential" and learn how to use it for good and not evil <br />• Preview the Top 15 Management Skills for building healthy organizations <br />Part 2: Workplace Culture - Laying The Foundation <br />In this workshop, we’ll continue our journey through the Top 15 Management Skills and <br />explore the challenge and the privilege of building and maintaining a professional and <br />positive workplace culture. From dealing with destructive gossip and negativity to the art <br />of effectively dealing with organizational issues and employee concerns, this workshop <br />provides leaders with the skills necessary for fostering employee buy-in and an effective <br />and enjoyable workplace environment. <br />Topics & Skill-Building: <br />• Learn how to truly connect with and engage employees through regularly <br />scheduled one-on-one conversations <br />• Explore ways to combat gossip and negativity in the workplace <br />• Dig into “systems thinking,” and learn the Waterline Model, a practical tool for <br />understanding organizational issues <br />• Learn and practice five strategies for effectively responding to employee <br />concerns <br />• Discuss the important “dance” between HR and managers <br />• Find out what SPA is and why you really need more of it <br />• Find out what the “half-open-door policy” is and why it matters <br />• Discuss ways to advocate for employees – and for your organization at the same <br />time <br />Part 3: Understanding People <br />This fun and interactive workshop explores the four spectrums of human behavior and <br />reveals how leaders can use Behavior Styles Theory, combined with a growth mindset, <br />to increase their own self-awareness, build greater trust and respect in their work group, <br />and improve their effectiveness as leaders. <br />Topics & Skill-Building: <br />• Discover and gain an appreciation for your own behavior style (i.e., why you're so <br />awesome) <br />• Understand your impact on others as a manager and/or co-worker (i.e., when <br />others don't recognize your awesomeness) <br />• Learn the importance of adjusting your style to better meet the needs of others <br />• Identify different behavior styles among employees