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City of Everett RFP #2024-125 <br />FORM 4.03 QUESTIONNAIRE <br />Suppliers must complete this “Questionnaire,” providing the information in the same order <br />requested below. Suppliers may emphasize any areas of their proposal that exceed our <br />requirements in their narrative. <br />1.Qualifications and Relevant Experience <br />A.Briefly describe your company. Include how long the company has been in <br />business. See BELOW <br />B.Describe the qualifications of your company, its business experience, and <br />achievements. Evergreen Refreshments has been in business 45 years. We <br />do all facets of office refreshments. From vending, pantry services, office <br />coffee, micro markets and our new PICO service line we do it all. We are a local <br />company locally family owned. We were on Puget Sound Business Journals <br />fastest Growing Company for 3 years in a row. We serve customers out of 3 <br />branches Tukwila, Tumwater and Portland. Our service area is North of <br />Marysville/Arlington to as far South as Eugene Oregon. We have over 175 <br />employees and 66 route drivers. Check us out @ <br />WWW.evergreenrefreshments.com <br />C.Describe your company’s experience implementing new micro-market vending <br />programs. Specifically address any experience in implementing new programs <br />for public entities. Yes we have experience in micro markets. Our founder Jim <br />Brinton is the originator and inventor of the system. We are now in all 50 states <br />plus Canada. We have installed our market system in Colleges, hospitals, <br />transportation entities, manufacturing companies, etc etc <br />D.If awarded this contract, who are you proposing to be the project or account <br />manager? What are their years of experience, years in the industry, and years <br />with the firm? Doug Wozeniak is our Sr VP Corp Sales and Customer <br />Relations. He has nearly 10 years of experience in the industry. <br />E.What has your annual staff turnover rate for delivery personnel been for the past <br />three years? We have 16 drivers at our local Tukwila Branch. Eleven of those <br />drivers average 10 years of driving and service experience. <br />F.What characteristics most distinguish your company from your competitors? <br />We are the originator and inventor of the micro market system. We have <br />capacity with Corporate offices and staff for assistance. We have over 45 years <br />of experience and are locally owned and operated. <br />2.Technical Capability, Approach, and Capacity <br />A.Provide a timeline and implementation plan for this project and include any City <br />of Everett staff time requirements. We can order, bench and test equipment <br />plus schedule and implement installation all within 30 days. There would be <br />little to no staff time needed from the City of Everett. <br />B.Describe how your company tailors the offerings of each location based on <br />location preferences. Include any tools or techniques used to determine <br />location preferences. We have discovered EVERY location has different <br />food/snack/bev preferences. We have 15 years’ experience in the industry and