Evergreen Refreshments 7/28/2025

understand the most desired products in the workplace. This being stated we allow and even promote customers to get involved in product selection. This can be done through various methods. The simplest is customers are given a list of ALL the products we can carry in a market and they chart the most coveted items. Another way is Evergreen Refreshments can provide sampling where we bring in entrees for staff to sample. C.Describe the vending equipment for each location listed. Specifically, address payment options. Include energy efficiency ratings as applicable. Attach photos if available. 1.What connectivity or hook-ups would be required? Include any requested city preparation work. If connectivity is not available, describe alternative options. In the smaller locations (i.e animal shelter) we would place vending machines. These machines are coin, cash and credit card swipe. They do not need special hook-up. They run on antenna seeking the nearest cell signal for operation. In the slightly bigger locations we may consider the PICO system. The PICO DUO has two single door coolers side by side that can come locked. The only way to unlock is by credit card, debit card and or phone application. This tells the machine you are a paying customer. PICO can carry sundry items, snacks, beverages and fresh food like sandwiches, salads, breakfast burritos, dairy, product, eggs, cheese, yogurts etc etc. Lastly, in the largest locations with the highest foot traffic (i.e Police North Precinct) we would place a Micro Market. Markets can have fresh food, beverage, snack, and frozen food. Payment options are diverse. You can pay by credit card, debit card, phone application, market card which can be loaded by cash at kiosk or credit card from kiosk OR personal computer. You can pay and load money via phone application to pay via phone android OR I-Phone. Internet connection is best for market locations. D.Describe how the services will be approached per location, including: 1.Service and restocking schedule, We start with antennas for our vending machines. We can use Company WIFI, Mobile Cradle Point or internet line with PICO DUO. We desire to use an internet source for the Markets. We can use mobile cradle point if no internet port is available. PICO accounts are service either once a week OR sometimes twice a week. Markets are typically serviced 2 to 3 times a week. We have many market accounts that are serviced daily six days a week Mon-Sat. 2.Removal of expired products, expired product is removed prior to best use date. 3.product selection decisions, See 2B in this RFP 4.response time for mechanical issues, Our response time for equipment failure is 24-48 hours. We have 3 service techs that work King and Snohomish County 5.prevention or minimization of out-of-stock and expired products. 100% of our product comes pre