Evergreen Refreshments 7/28/2025

Page 13 of 26 10. Servicing, stocking, and maintaining all equipment and machines, including removing and disposing of expired or spoiled products. Stocking must be completed at frequencies adequate to avoid significant lost sales and to provide a high level of services to consumers. 11. Provide equipment maintenance and repair service to minimize downtime when malfunctions are reported. Repairs are expected to be made within 48 hours of the call-in, seven (7) days a week. Equipment that cannot be returned to full service within 72 hours of notification of needed repair must be replaced with comparable equipment of like quality until the original equipment is returned to service. 2.15 CITY OF EVERETT RESPONSIBILITIES The City of Everett is responsible for providing the following: 1. Space for the machines and equipment. 2. Electricity. However, the City cannot guarantee an uninterrupted flow of electricity. The City will not be liable for any equipment or product loss resulting from interruptions or failures of utility services. 3. Provide janitorial service to the common areas. 4. Final determination and approval of the various locations' types and varieties of machines and product offerings. 2.16 SERVICE CHANGES At its sole discretion, the City reserves the right to change, add, or delete locations. The City also reserves the right to make changes, additions to, or deductions from the scope of work provided that they conform to the general scope of the Request for Proposal. The Supplier will not affect any change without prior approval from the City through a written amendment to the contract. 2.17 CONTRACT TRANSITION If a follow-on contract is awarded to another supplier, the supplier must ensure a cooperative and smooth transition to the new contract provider.