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PRODUCT ADDENDUM <br /> <br />UNMANNED AIR SUPPORT AS A SERVICE (UASaaS) PROGRAM <br />FOR DRONE RESPONSE SERVICES <br />WHEREAS, Customer has determined that it is in the interests of public safety for it to have the ability to <br />utilize unmanned drones during crisis incidents, public emergencies, and in certain public safety operations, to the <br />extent permitted by law; <br />WHEREAS, Flock is in the business of providing unmanned drone services (the unmanned drone services <br />shall be considered part of the “Flock Services”) and Flock Hardware; <br />NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which are hereby <br />acknowledged, Customer and Flock agree as follows: <br />1. UNMANNED AIR SUPPORT GENERAL TERMS OF DELIVERY <br />1.1 Flock Services and Hardware. Flock shall provide access to Customer the Flock Services <br />and related Flock Hardware (the “Flock Hardware”) listed on the Order Form upon the terms and conditions set forth <br />in the Agreement. Flock maintains ownership of all the Flock Hardware. Each year, as specified in the Order Form, the <br />Customer will be provided with a designated number of batteries. Customer may place an order for additional Flock <br />Hardware (e.g., batteries prior to 500 complete charging cycles, hardware damaged due to Customer’s error, additional <br />spares, etc.) at Flock’s then current list price, which will be made available to Customer upon request. <br />1.2 FAA Regulatory Waivers. Flock will assist Customer in acquiring any required Federal <br />Aviation Administration (“FAA”) regulatory waivers. <br />1.3 Delivery. Flock shall make the Flock Hardware available to Customer at Customer’s delivery address set forth <br />in the Order Form (“Delivery Point”). If for any reason Customer fails to accept delivery of the Flock Hardware by the <br />date fixed pursuant to Flock's notice stating that the Flock Hardware is available at the Delivery Point : (i) Customer <br />shall bear the risk of loss to the Flock Hardware; (ii) the Flock Hardware shall be deemed to have been delivered; and <br />(iii) Flock, at its option, may store the Flock Hardware until collected by Customer, whereupon Customer shall be liable <br />for all related costs and expenses (including, without limitation, storage and insurance). Once the Flock Hardware is <br />made available as the Delivery Point, Customer is responsible for any resulting use of the Flock Hardware by all <br />Authorized Users and all third-parties who may gain access to the same. <br />1.4 Pilot Services. Upon Customer’s request, Flock will make available an employee or independent contractor <br />pilot (each a “Pilot”) to Customer for purposes of operating the Flock Hardware (hereafter the “Pilot Services”) at the <br />pricing set forth in the Order Form. The Pilot Services shall be considered part of the Flock Services. When operating <br />the Flock Hardware, the Pilot shall comply with the reasonable requests of Customer. Such Pilot Services may be used <br />for up to forty (40) hours per week during the Term. Customer’s use of the Pilot Services shall not alleviate any of <br />Customer’s obligations set forth herein. Customer shall provide Pilots with a safe working environment when on <br />Customer’s premises. <br />2. LOSS AND DAMAGE OF FLOCK HARDWARE <br />2.1 Customer assumes and shall bear the entire risk of loss, damage to, theft or destruction of, <br />all Flock Hardware. LOSS OR DAMAGE TO THE FLOCK HARDWARE, OR ANY PART OF IT, SHALL NOT <br />RELIEVE CUSTOMER OF ANY OBLIGATION UNDER THE AGREEMENT. Customer’s obligations with respect <br />to this Section shall commence upon delivery of the Flock Hardware.