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6 <br /> Contact Information <br /> For technical assistance with submitting an application, contact the Grants Management System <br /> Support Hotline at 888-549-9901, option 3 or via email at GMS.HelpDesk(a�usdoi.gov.The GMS <br /> Support Hotline hours of operation are Monday—Friday from 6:00 a.m. to midnight eastern <br /> time, except federal holidays. <br /> Applicants that experience unforeseen GMS technical issues beyond their control that prevent <br /> them from submitting their application by the deadline must email the contact identified below <br /> within 24 hours after the application deadline and request approval to submit their <br /> application. Additional information on reporting technical issues is found under"Experiencing <br /> Unforeseen GMS Technical Issues"in the How to Apply section. <br /> For assistance with any other requirement of this solicitation, contact the National Criminal <br /> Justice Reference Service (NCJRS) Response Center:toll-free at 1-800-851-3420; via TTY at <br /> 301-240-6310 (hearing impaired only); email grants�7a,ncirs.gov;fax to 301-240-5830; or web <br /> chat at https://webcontact.ncirs.gov/ncichat/chat.isp. The NCJRS Response Center hours of <br /> operation are 10:00 a.m.to 6:00 p.m. eastern time, Monday through Friday.You may also <br /> contact your State Policy Advisor. <br /> Release date: May 16, 2016 <br /> 2 <br /> BJA-2016-9020 <br /> 95 <br />