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OWNER MAINTENANCE WARRANTY GUIDELINES
<br /> MAINTENANCE AND CARE FOR YOUR POLYGLASS PRODUCT
<br /> There are various items associated with your roof/coating system that are NOT covered under the manufacturer's warranty.Some can have a direct
<br /> impact on the performance,life cycle and watertight integrity of the roofing/coating system.The Owner has a responsibility to regularly maintain the
<br /> roofing system. It is recommended that a file of records be maintained related to all roof and roof-top associated activities.Such file should contain the
<br /> original warranty,invoices related to the original roof installation,repair invoices,a log of roof inspections and any roof-top activities such as service to
<br /> roof top mechanical equipment. Polyglass recommends the Owner institute a roof log for all parties accessing the roof,regardless of who or the
<br /> purpose,that they are required to sign.This protects you,the owner from: 1)unwanted roof traffic and 2)any damage caused can,many times,be
<br /> traced back to the responsible party.
<br /> Industry organizations such as,National Roofing Contractors Association(NRCA)and the Asphalt Roofing Manufacturers Association(ARMA)
<br /> recommend that roofs have a visual inspection at a minimum rate of two(2)times per year by a qualified party.Many Polyglass Registered Contractors
<br /> offer this service for a nominal fee.Such visual inspections are generally recommended in the spring and fall. It is a good practice to have the roofs
<br /> inspected after severe weather conditions such as:hail,strong winds,hurricanes,blizzards,ice storms,etc.Proper precautions should be followed
<br /> during inspections to prevent against trip/fall accidents.
<br /> Guidelines for Roof Inspection &Generalized Remedial Repairs
<br /> 1. Remove roof-top debris,such as;leaves,branches,dirt,rocks,bottles,trash,etc.,that has accumulated.
<br /> 2. Clean gutters,downspouts,drains and scuppers. Make sure water freely flows from the roof.No standing water should remain on the roof
<br /> surface within 48 hours after the last precipitation.
<br /> 3. Examine all metal flashing areas for rusting or damage that may have been caused by traffic,wind,hail,snow, ice,etc.All damaged,loose,or
<br /> poorly sealed materials must be repaired by a Polyglass Registered Contractor or otherwise approved by Polyglass.
<br /> 4. All exposed mastics and sealants regardless of purpose or function,are maintenance items to be maintained and remediated by the Owner,
<br /> including pitch pan and metal flashing sealants.
<br /> 5. Examine all adjacent areas to the roof,parapet walls and adjoining structures.Damage to items such as masonry,failing mortar joints,loose
<br /> or missing sealants,loose stone/tile caps,loose and improperly sealed counterflashing,etc.often causes leaks that are inadvertently blamed
<br /> on the roofing system and not provided for by the manufacturer's warranty. Not only does this cost the roofing manufacturer time in the
<br /> investigation of problems not associated with the product,it may cost the Owner time and money.Many manufacturers, including Polyglass,
<br /> may charge an Owner for the time spent to investigate non-warranty related problems.These items need to be repaired by the properly
<br /> trained personnel to avoid any unnecessary charges or voiding of warranty coverage. Unauthorized repairs will void the manufacturer's
<br /> warranty.
<br /> 6. Granule loss of mineral surface membranes is typical,and not a manufacturing defect;and therefore would not be covered under the terms of
<br /> the warranty. In cases of granule loss that is determined by Polyglass as atypical, Polyglass reserves the right to apply additional surfacing as
<br /> the remedy.
<br /> 7. When repairing items to the roof/coating product(s),associated items,or building structure,be sure to use precaution and properly protect the
<br /> roof/coating product(s)from damage.
<br /> 8. Examine roof-top equipment,such as;air condition units,condensers,exhaust fans,antennas and other roof-top items for damage.Check for
<br /> leaking oil,damaged(lashings or loose parts/equipment that could cause puncture damage to the roof/coating product(s).All units shall be
<br /> checked to assure they are sound,watertight and not be displaced by wind events.
<br /> 9. Check the building for excessive movement or settlement. Improper placement or omission,or the need for expansion joints,could cause
<br /> splits or stress in the roof/coating system,drastically reducing the life cycle of the system.
<br /> 10. All work directly or indirectly related to the roof/coating system,where the materials need to be repaired; i.e.new curbs,units,exhaust fans,
<br /> antenna installation, repairs,etc.,must be accomplished by a current Polyglass Registered Contractor.Failure of the Owner to utilize a
<br /> Polyglass Registered Contractor will result in immediate termination of the warranty without further notification.
<br /> Conditions beyond those noted herein above should be provided to Polyglass,in writing within 15 days of discovery for recommendations.To avoid
<br /> interruption and/or cancellation of your warranty coverage,compliance with the above Owner Maintenance Warranty Guideline is recommended.
<br /> 20 YR PG RSW 112022
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