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ATTACHMENT A: STATEMENT OF WORK <br /> <br />2Department of Licensing Page 14 of 36 Contract No. K9319 <br /> <br />E. Maintain certification and compliance with all federal and state regulations, <br />statutes, contract requirements, and adhere to the Compliance Matrix, <br />Attachment B. <br /> <br />F. Be professional, culturally sensitive and respectful of the applicant(s) they <br />serve, as well as industry partners and DOL staff with whom they interact. <br />Examiners shall serve the public with all possible promptness and courtesy <br />and shall convey only authorized information to the public. <br /> <br />G. Develop their knowledge and skills through professional training, <br />continuing education, and interaction with colleagues, and specialists in <br />related fields. Examiners must maintain awareness of developments <br />related to commercial vehicles, their operation and DOL testing <br />procedures. <br />H. CDL Examiners shall be punctual, prepared, and maintain a professional <br />appearance and demeanor at all times while representing DOL. <br />I. Adhere to the Code of Ethics <br />I. Scope of Practice - CDL Examiners must maintain a professional <br />demeanor to all test applicants, and may not counsel, advise, <br />express personal opinions, or engage in any other activities which <br />may be construed as constituting a service other than CDL skills <br />testing services to individuals for whom they are testing. <br /> <br />II. Compensation - CDL Examiners may not directly or indirectly receive <br />any gifts, compensation, or benefits from test applicants for services <br />rendered or to be rendered, except as allowed under the provisions <br />of this Agreement. Examiners may not use DOL’s time, facilities, <br />equipment or supplies for their own private gain or advantage <br />outside of the scope of this contract. Examiners may not use or <br />attempt to use their position to secure privileges or exemptions from <br />DOL. <br /> <br />III. Integrity - CDL Examiners must uphold the honor and dignity of CDL <br />Program and issuance of commercial licenses. Examiners must <br />equally treat, test, and score all applicants in an objective fashion, <br />and may not release, divulge, or counsel any information relating to <br />equipment being used or the criteria of the test material to an <br />applicant at any time during the examination. <br /> <br />J. Conduct a minimum of ten (10) CDL skills tests in a calendar year, per C.F.R. 49 <br />§ 383.75(c), for the duration of this Contract, except where otherwise approved <br />by DOL. <br /> <br />K. Sign the Attachment D: Examiner Attestation Form upon the Contract execution <br />and renewal of the Contract. This is a statement of compliance and understanding <br />of contractual requirements, for current and new TPEs and is to be available for <br />auditing purposes per state retention schedule. <br /> <br />L. Enter skills test schedules in CSTIMS three days prior to conducting tests. <br /> <br />M. Require the TPE to allow DOL to utilize their facilities and equipment to complete <br />any tests scheduled for that day and those that cannot be rescheduled. <br /> <br />N. Examiners are authorized to only conduct tests authorized for third party <br />examiners, and may not conduct tests on applicants designated for examination <br />by DOL. <br /> <br />Docusign Envelope ID: 4798BD77-1E90-44A1-9098-432C0EDF7393