Washington State Department of Licensing 1/30/2026

ATTACHMENT B: COMPLIANCE MATRIX Licensing Endorsements and Traffic Safety Violations Matrix 2Department of Licensing Page 20 of 36 Contract No. K9319 MODERATE Moderate offenses include breach of DOL policy, actions not consistent or in alignment with DOL contractual obligations, not maintaining professional/ethical conduct, or actions and conditions that are deemed unsafe. Moderate offenses include but are not limited to the following: 2A – Conducts testing or certification that violates conflict of interest provisions as outlined in the contract. CDL Examples • Conducting a test of another Third-Party Examiner. • Conducts skill test for someone they have trained. • Conducts skill test for someone within or with interests in their organization (applies only to IND TPT). • Conducting a test of a family member, relative or friend. • Having another Examiner who is a family member conduct tests for your school or organization. First Offense • Reimburse the customer if applicable and provide proof to DOL. • Invalidate Driver(s) test, certification, or segment of test as applicable. • Customer may be required to retest with DOL. • Education letter and/or corrective action plan. Second Offense • Immediate stop service and 30-day suspension. • Reimburse the customer if applicable and provide proof to DOL. • Invalidate Driver(s) test, certification, or segment of test as applicable. • Customer may be required to retest with DOL. Third Offense • Immediate stop service. • Reimburse the customer if applicable and provide proof to DOL. • Invalidate Driver(s) test, certification, or segment of test as applicable. • Customer may be required to retest with DOL. • Contract Cancellation. 2B – Failure to ensure the applicant meets all testing requirements. Examples • Conducting the skills test without the appropriate CLP endorsements. • Does not conduct all three segments of skills test in the same representative vehicle. • Conducted test with an expired CLP. • Fails to comply with mandatory waiting periods for any one of the 3 skills test segments. • Fails to wait 14 mandatory days prior to re-testing the customer. • Failure to schedule skills test for all 3 segments after applicants permit renewal. First Offense • Reimburse the customer if applicable and provide proof to DOL. • Invalidate Driver(s) test, certification, or segment of test as applicable. • Customer may be required to retest with DOL. • Education letter and/or corrective action plan Docusign Envelope ID: 4798BD77-1E90-44A1-9098-432C0EDF7393