Cross Island Consulting and Training Services, LLC 2/6/2026

3 Category 2: Sensitive information Category 2: For official use only / disclosure permissible by law. • Identify what operations, procedures, and methods that are being conducted currently by Watershed Patrol Officer staff are being done well in accordance with industry standards of practice, and should be continued. • Receive recommended approaches meant to improve site security and resistance to specific threats to persons and property as identified. • Identify, Assess and suggest tactics to fill gaps which may exist in current training and operational policies, procedures, and protocol. • Encourage and educate Watershed Patrol Officers in better understanding their legal and safety limits in responding to certain situations that would be more safely and effectively handled by general authority police officers, thus properly transferring the risk from Public Works Units to the Police Department. • As an option, initially provide a menu of on-site and distance training options to Watershed Patrol Officers and other identified staff, and/or supervisors as may be desired/directed—in courses that promote situational awareness, de-escalation of angry persons, dynamic decision-making, response to workplace violence, and/or other topics as directed. • As an option, develop a robust long-term training plan that addresses initial on- boarding; safety meetings; in-service type training sessions; unusual occurrences; and recognizes the need for face-to-face sessions, online or “hybrid” training delivery, and table-top exercises meant to improve critical thinking, preparedness, resilience, response, and recovery. • As an option, provide for mentorship of identified key personnel within the department, related to comprehensive employee growth. All of the above should be conducted using methodology permitting recognition and seamless incorporation of the Mission, Vision, Core Values, guiding principles, and any document or strategy contributing to maintaining the continuity of operations which are considered important to the City of Everett and to its Public Works Department. Reporting and Work Relationships Consultant William M. “Bill” Overby will directly report to Anna Thelen, Senior Environmental Specialist in the City of Everett Watershed unit of the Public Works Department, for this contract. The Consultant will communicate, either onsite, electronically or virtually, with Ms. Thelen and any other designated staff who may be periodically assigned and responsible for a) assisting Bill Overby during on-site review, information exchange, research, planning and optional training; and b) identifying, recruiting and scheduling employees and facilities for any optional mentorship and training deemed desirable for this project. Deliverables