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Exhibit A (Scope of Work) <br />Sustaining the Managing with Mind and Heart leadership development skills and <br />mindsets. The goal here would be supporting Everett Public Works in avoiding the <br />"flavor-of-the-year" trap in terms of the best-practice management skills the entire <br />leadership community will be learning during this time period. The key factor in <br />sustaining these types of leadership development initiatives is an executive team that is <br />fully committed to both living out the skills and behaviors being taught and to sponsoring <br />(reminding and requiring) these same skills and behaviors throughout the leadership <br />community. <br />Individual self-awareness and group dynamic awareness. This component <br />incorporates individual assessments, team dynamics assessments, and group <br />discussions. <br />Team skill-building. It’s important that executive teams are adept at a variety of team <br />skills, including making great decisions and whole-heartedly committing to those <br />decisions, managing conflict and disagreement in order to facilitate the free flow of <br />ideas and creativity, holding effective executive team meetings, practicing mutual <br />accountability, being committed to one another's success (understanding the "First <br />Team" concept), and more. To help an executive team achieve a level of peak <br />performance, we creatively and effectively walk them through a modified version of the <br />five stages of Patrick Lencioni's "Five Dysfunctions of a Team" model, providing <br />practical skills, deep insights, and sustainable commitments. <br />This skill building must be based on a foundation of mutual trust, psychological safety, <br />and shared accountability. The work we do on this level is not a “touchy-feely” process <br />involving trust falls or hugging. Here we walk the team through a series of discussions <br />and activities that will increase the executive team’s ability to show up authentically, <br />create psychological safety, embrace healthy disagreement, support one another with <br />both grace and accountability, lead the organization with cohesion, and more. <br />Topics and skill-building may include: <br />•Trust building: Explore ways to create and maintain psychological safety within <br />an executive team, including discussions on "group elasticity" (the ability to let go <br />and move forward), receiving feedback non-defensively, giving feedback with <br />clarity and compassion, engaging in open and healthy disagreement, and <br />effectively managing the "power differentials" that exist within your team. <br />•Accountability: Understanding the importance and skills around agreeing to <br />shared standards, setting clear expectations, avoiding letting things slide, getting <br />comfortable with holding others accountable, and following up and following <br />through. <br />•Effective decision-making: Getting clear on the different decision-making <br />styles, who decides, and ensuring follow-through and ownership of decisions, <br />and a focus on how to discuss, debate, compromise, and decide. <br />•Enjoyable and productive meetings: Learn some of the secrets of holding <br />highly effective executive team meetings, with a focus on effective use of time, <br />mutual influence, creativity, shared commitments, productivity, "smart" agendas, <br />and more.