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Table of Contents <br />Cover Letter <br />A. Supplier Commitment and Information <br />B. Price Sheet <br />C. Narrative Response <br />Form 4.03 Questionnaire <br />Qualifications and Relevant Experience <br />Technical Capability, Approach, and Capacity <br />Communication and Customer Service <br />Risk, Performance, and Quality Assurance <br />FORM 4.04 CERTIFICATE OF NON-DEBARMENT/SUSPENSION <br />Exhibit A - Resumes <br />Exhibit B - Sample Reports <br />Exhibit C - Confidential Audited Financial Statement <br />Exhibit D - Sample Survey <br />12 <br />12 <br />18 <br />6 <br />12 <br />5 <br />28 <br />37 <br />31 <br />81 <br />57 <br />36 <br />50 <br />3 <br />Insurance Services, Inc.Intercare Holdings Intercareins.com 2 2