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<br /> <br />Intercare Holdings Insurance Services, Inc. <br />6020 West Oaks Blvd, Suite 100 <br />Rocklin, CA 95765 <br /> <br />Intercare Holdings Insurance Services, Inc. Intercareins.com <br />all agreed-upon services are delivered in a timely, effective manner and measure the results of those <br />services to ensure ongoing and continuous improvement. <br />The primary contact for this RFP process is Jon Lord, and I can be reached at jlord@intercareins.com, or <br />by cell at (949) 463-8502. We have read and will comply with all terms and conditions of the RFP. <br />The following items are deemed confidential/proprietary, and we request be excluded from any and all <br />Public Records Requests: <br />• Proposed Team Biographies and Resumes <br />• Sample Transition Plan and Implementation Timeline <br />• Confidential Financial Statement <br />• Pricing <br />Thank you again for the opportunity to be considered in response to the Request for Proposal. We are <br />genuinely enthusiastic about this opportunity. The City deserves a TPA partner with the institutional <br />depth, public entity credentials, and Washington State legal acuity to handle the full scope of municipal <br />liability exposure, from routine slip-and-fall claims to complex EPL and LEL matters. The City will be an <br />important and significant client to Intercare, and we are committed to your agency’s success. <br />Sincerely, <br /> <br />Jon Lord <br />Executive Vice President, Business Development <br />6020 West Oaks Blvd., Suite 100 <br />Rocklin, CA 95765 <br />Office: (714) 480-7135 <br />Cell: (949) 463-8502 <br />jlord@intercareins.com <br />4