Ordinance 2613-02 - Laserfiche WebLink

(D) General entertainment(including movies); (E) Children/family-oriented; and (F) Government affairs. 8.2 Deletion or Reduction of Broad Programming Categories (A) Grantee shall not delete or so limit as to effectively delete any broad category of programming within its control without the prior written consent of the City. (B) In the event of a modification proceeding under federal law, the mix and quality of Cable Services provided by Grantee on the Effective Date of this Franchise shall be deemed the minimum mix and quality of Cable Services required under this Franchise throughout its term. 8.3 Ascertainment of Programming and Customer Satisfaction Upon request of the City, but not more frequently than once every three (3) years, the Grantee shall, at the sole expense of Grantee, conduct a statistically valid telephone survey of its customers. The survey may include such items as programming, response to community needs, satisfaction and dissatisfaction with Cable Services offered by Grantee and customer service. Grantee shall consult and cooperate with the City in developing and implementing an ascertainment methodology. The final form and content of the survey shall be as mutually agreed upon by the Grantee and the City. Grantee shall provide the results of such survey to the City within two (2) months after completing the survey. Nothing herein shall be construed to limit the right of the City to conduct its own surveys at its own expense. 8.4 Obscenity Grantee shall not transmit, or permit to be transmitted over any Channel subject to its editorial control, any programming which is obscene under, or violates any provision of, applicable law relating to obscenity, and which is not protected by the Constitution of the United States. Grantee shall be deemed to have transmitted or permitted a transmission of obscene programming only if a court of competent jurisdiction has found that any of Grantee's officers or employees or agents have permitted programming which is obscene under, or violates, any provision of applicable law relating to obscenity, and which is otherwise not protected by the Constitution of the United States, to be transmitted over any Channel subject to Grantee's editorial control. Grantee shall comply with all relevant provisions of federal law relating to obscenity. 8.5 Parental Control Device Upon request by any Subscriber, Grantee shall make available a parental control or lockout device, traps or filters to enable a Subscriber to control access to both the audio and video portions of any or all Channels. Grantee shall inform its Subscribers of the availability of the lockout device Page 28 of 58