Platinum Nine Holdings LLC dba NW Ambulance 7/19/2016

The recruitment, selection and retention of high quality on-site management personnel are paramount to the success of this program. Therefore, Contractor is highly encouraged to select such personnel carefully. The Contractor will provide a reasonable opportunity for the work force of the previous provider to seek employment opportunities with the Contractor. 7.7 Employee Training and Orientation of City's EMS System The Contractor shall coordinate with EFD to provide supervisory, field, and dispatch personnel assigned to the City with an orientation on the City's EMS System prior to field assignment. This program shall be subject to the review and approval of the EFD. Additionally, the Contractor shall grant EFD access to information regarding the Contractor's personnel, equipment and operation to assure compliance with contract terms for these areas. 7.8 Character and Competence of Personnel The Contractor shall ensure that its personnel conduct themselves in a professional and courteous manner. The Contractor's personnel shall be competent, holders of required permits or certificates in their respective trades or professions and shall undergo background checks and drug testing as a condition of employment. The City may demand the removal of any employee or subcontractor of the Contractor for misconduct or incompetent or negligent performance. Such persons shall not be allowed to perform services on this contract with the City without the written consent of the City. 8.0 Additional Contactor Responsibilities 8.1 Outside Work The Contractor may do other work within the City limits (e.g., scheduled transports, non-ambulance medical transportation, special event standby coverage, HMO/Government contract work, etc.), provided the outside work does not negatively affect the Contractor's peak load capacity, disaster readiness, and overall efficiency, and does not detract from the Contractor's contractual obligations to the City. Requests for service and/or contractual obligations outside of the city in other regions which would draw down the Contractor's resources below 125% of peak coverage will be subject to approval by EFD. 8.2 Major Emergency and Disaster Response within the City of Everett Limits The Contractor acknowledges that the City is entering into an Contract with the Contractor for the benefit of the public. The Contractor shall consider the City as its first priority and shall make its best effort to provide BLS services to the City in a timely manner. The Contractor shall develop a plan for the immediate recall of personnel to 12 of 34