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�:: t �°i,1 <br />�// - <br />� i% ' - - <br />z� <br />ol <br />s <br />a <br />� <br />v <br />m <br />2 <br />Q <br />F- <br />� <br />r <br />� <br />U <br />w <br />Y <br />Q <br />J <br />H <br />J <br />Q <br />� <br />. <br />v <br />� <br />N <br />w <br />H- <br />• <br />Gentlemen: <br />February 27, 1980 <br />Minit-Lube service centers axe open from 8:00 a.m. <br />until 6:00 p.m. six days a week and have an overall average <br />of 40 cars per day. Our service time per car averages ten <br />minutes which allows us to service six cars every hour per <br />bay.. This means that in a two bay unit we could feasibly <br />service up to 60 cars a day per bay, or 120 cars a day. A1- <br />lowing for service problems unique to some cars, which might <br />e�:ceed the ten'minute allocation, we could very easily service <br />100 cars ever•y day of the six days we are open, in a two bay <br />unit. 'Pk�is "would=give us a conservative average per every <br />six days of 600 cars.�•As I have stated previously, our present <br />average iis our exi�ting unics is 40 cars a day, which means <br />we are serv�icing 20.cars per bay, each working day. These <br />figures woul'd.;rtheh•._indicate that a single bay would-anly•be <br />occupied.ior;.three;hours and twenty minutes each day. Tl�is <br />wnuld leave�the bay„open f���a perivd,-t�f='s�st"�houis�:and'�,40 .� <br />minutes every° day: �', These!r.�t jo's coul'd be �neanrnglEss; ito,% <br />someone without furthe�e�l:_nation concern,in'g the ,fast lube <br />concept - � I r.: . ^I _,. ' -f�= j `_ i � ' i: _I �, �- <br />� ; � � . �:.—� �_ ` ( � �i I � �:. .. <br />i{eepl in mind we,=are-lubr�,ca�tzrig�.nd �n in�g thg�;oil <br />in automobiles� not feeding:hungry stomachs.. ; The co'nce�t o�' <br />providimg brea�fast;.luncl� and'dinner are far removed from car <br />service.,:-The,�'gen�ral�.�.public.is so'st�-ongly programmed to eat- <br />ing breakfast..',a�,a certain time, luncn at twelve and dinner at <br />six, that restaurants are able to prepare food�with conTidence <br />for these peak hours. Servicing cars takes on an entirely <br />different attitude. Evaryone knows i.:hat thair car will go <br />another thousand miles without hunger pains and will aot be <br />damaged by the neglect of an oil change or a lubrication service. <br />This fact.enables the car owner to postpone automobile service <br />ior some time which bg this very Sact makes our business an <br />impulsive service. Impulse then becomes our greatest asset <br />in the prevention of increasing traffic flow or causing stack ':_ <br />congestion. <br />People will in general get their car serviced when it <br />is convenient tor them. It is not convenien+' if they know they <br />are going to have to wait more th��n 30 minutes for service. <br />� <br />