WA State Military Department 12/27/2016

3 Develop EOC Call Center Standard Operating Some incidents and events create heavy call Staff and liaisons,who will be assigned to Call Procedures(SOP)for incidents which require volume into an Emergency Operations Center. We Center positions,will be able to use the SOPs for establishing a call center room off of the have created a space with multiple phone lines training and guidance especially with how to Emergency Operations Center. and HAM radios as a Call Center. Now it is handle difficult call situations. necessary to establish procedures and guidelines for how the room will operate. Program Area#3 PUBLIC INFORMATION AND WARNING WORK PLANNED WHY THE WORK IS BEING DONE RESULT OF THE WORK 1 Conduct routine and widespread trainings on the The City of Everett must have the capability to All key personnel in each of the city departments new platform,as well as continue to test the quickly recall its employees and emergency which utilize the AlertSense system will be trained system with non-emergency alerts at least once worker volunteers after a large emergency or on the new platform and expected to repeat the per month. disaster. Additionally,the City of Everett needs trainings for their department staff. Routine non- the capability to disseminate critical information, emergency alerts and notifications disseminated warnings,and alerts to the employees and the through the AlertSense system will assist the public in an effective and efficient manner. The employees and public in familiarizing themselves City of Everett's AlertSense emergency notification with the system and what to expect in a disaster. system recently upgraded to a new platform. Our office is the point of contact for all City departments which utilize this system for technical assistance and training. 2 Collaborate with the Everett Office of Some CERT members are not familiar or engaged Emergency/disaster preparedness will be Neighborhoods to promote sharing of with their respective neighborhood associations, increased and efforts will be more efficient information,develop new outreach materials and some of which are conducting their own through overlap and cross-sharing of trainings and methods,and facilitate joint outreach activities. emergency preparedness events and drills. programs(CERT,MYN,and Neighborhood Additionally,some pockets of neighborhoods are Associations);additional opportunities for people requesting and/or developing Map-Your- to connect and learn. Neighborhood. Neighborhood Associations have requested greater collaboration with the CERT members in their areas bringing together the various and sometimes disconnected programs. 3 Continue to provide emergency preparedness Public information,education,and outreach is Citizens are better prepared and self-sufficient presentations,trainings,outreach events, critical for creating a citizenry that is prepared for resulting in less of a burden for first responders workshops,etc.to any business,government any and all types of emergencies and disasters. and critical services. office,citizen group,etc.as requested. Program Area#4 PREPAREDNESS PLANNING WORK PLANNED WHY THE WORK IS BEING DONE RESULT OF THE WORK 1 Conduct an assessment of the Disaster Mobile During the last full activation exercise of the city's By conducting a thorough assessment of the Shelter components,supplies,and equipment. Disaster Mobile Shelter,a few components of the Disaster Mobile Shelter components,supplies and Top priority items for repair,replacement or soft-sided shelter tents were found to be equipment,we can identify which items,if any, replenishing will be identified. We anticipate deteriorating. Every few years,OEM also are in need of repair,replacement,replenishing, these will include additional shelter tent(s), inventories the shelf-stable food and water etc.resulting in the Disaster Mobile Shelter additional types of shelf-stable emergency food supplies which are stored in the Disaster Mobile constantly ready to deploy. and water supplies. Shelter trailers. DHS-FEMA-EMPG-FFY 16 Page 22 of 32 Everett City of, E17-148