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8 <br /> Contractor for proper procedural adherence. Misuse of these types of <br /> transactions is prohibited. <br /> g. The Contractor may accept personal checks to the credit of the City for <br /> green fees, other fees, pro shop rentals, pro shop merchandise sales, food <br /> and beverage sales and all other types of sales in accordance with the <br /> City's Personal Check Acceptance Policy#400-98-01 attached as Exhibit <br /> M. <br /> h. The Contractor will accept major credit cards as payment by customers for <br /> green fees, other fees, pro shop rentals, pro shop merchandise sales, food <br /> and beverage sales and all other types of sales. <br /> i. The electronic tee sheet must enable interne and/or IVR(automated <br /> telephone) tee time booking, modifying and canceling. <br /> j. At the end of every shift, all cashiers must count their drawer and enter a <br /> "blind count" into the Point of Sale system. If there are differences <br /> between the expected amount and the report count, the cashier must report <br /> a reason for the difference. <br /> k. On the following day, the Pro Shop Manager (or designee) must reconcile <br /> all previous day's shifts against the cash and credit card reports and report <br /> any"over/shorts"with a written explanation(only for amounts equal to or <br /> in excess of$10.00) of the investigation and reasons found. <br /> 1. The Contractor will then provide to the City a detailed spreadsheet with a <br /> complete breakdown of revenue type, cash and credit cards deposited and <br /> any over/shorts that may have occurred. <br /> m. The Contractor shall reconcile the number of rounds shown on the tee <br /> sheets with the number of rounds shown on the Point of Sale system each <br /> day. Discrepancies shall be investigated by the Contractor. Steps taken to <br /> resolve the discrepancies shall be described in writing and submitted to the <br /> City with the daily report. <br /> n. The Contractor must document all voids, refunds, cancellations and other <br /> adjustments, obtain written Contractor management approval of each, and <br /> provide such documentation and approvals to the City with the submission <br /> of the daily report. <br /> o. Whenever a deposit does not match the amount reported, the city provides <br /> the Contractor with a notification and the Contractor must investigate the <br /> difference and provide a correction and/or explanation of the difference(s). <br /> 1 1 5 <br /> 26 <br />