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• <br /> 5 <br /> • <br /> • Violation Reject Report <br /> • Document Aging Report <br /> 3.10.ATS shall provide the City with,or train a local expert witness able to testify in Court on matters <br /> relating to the accuracy,technical operations,and effectiveness of the AxsisTN System.The expert <br /> witness'time testifying in court,traveling to and from court,and preparing for testimony will not be <br /> charged to the City as an additional cost on top of the Service Fee Schedule(Schedule 1). As used in <br /> this subsection,"local expert witness"is not to be construed as meaning an Everett Police officer. The <br /> City may at its discretion call Everett Police officers to testify at contested hearings on citations <br /> consistently with their experience with and training on the AxsisTM System. Otherwise, expert witness <br /> requirements for Court hearings will be provided by ATS consistently with this subsection. However, it is <br /> not contemplated that every hearing will need an expert witness as the violation notices are prima facie <br /> evidence. <br /> 3.11. In those instances where damage to a Camera System or sensors is caused by negligence on the <br /> part of the City or its authorized agent(s),ATS will provide an estimate of the cost of repair. Upon <br /> authorization to proceed with the repairs or replacement,ATS shall replace or repair any damaged <br /> equipment and invoice the City for the pre-approved repair cost. ATS shall bear the cost to replace or <br /> repair equipment damaged in all other circumstances. <br /> 3.12.ATS shall provide a website and help line to help the City resolve any problems encountered <br /> regarding its Red Light Camera System and/or citation processing. The help line shall function during <br /> normal business hours. <br /> 3.13. As part of its turnkey system,ATS shall provide violators with the ability to view violations on the <br /> violation information website. This online viewing system shall include a link for online payment as <br /> described in subsection 4.4 and an opportunity to complete an affidavit of non-liability online. Online <br /> affidavits of non-liability shall be directed to,and processed by ATS. <br /> 3.14. ATS shall provide data collection support to the City Traffic Division of the Engineering and Public <br /> Services Department. Such data collection support is to include access to automated traffic volume count <br /> data and all other data collected by the system and shall be at no cost to the City. <br /> 4. COURT SERVICES <br /> The following services are provided for in this contract. Fees for these services are identified on <br /> Schedule 1 —Service Fee Schedule. <br /> 4.1. Issuance of second citation upon expiration of unpaid first citation. ATS shall issue a second citation <br /> including a payment coupon and return payment envelope within 5 days of determination that no payment <br /> on a first citation was received. The second notice shall be due within 14 days of issuance and shall <br /> contain language advising the violator that collections action will ensue immediately unless payment is <br /> received. <br /> 4.2. Affidavit/Transfer of Liability Processing. ATS shall process all inbound affidavits of non-liability and <br /> transfer of liability forms,rental car driver identification forms,and new or change of address items and <br /> reissue a new citation to the identified party. <br /> 4.3. Lockbox payment processing services. ATS shall operate a lockbox payment processing service for <br /> th4 program and shall process all checks,money orders and cashiers checks on behalf of the City. <br /> 4.4. City will establish a public demand deposit account bearing the title,"City of Everett", at U.S. Bank. <br /> All funds collected on behalf of the City will be deposited in this account and transferred by ACH transfer <br /> or wire the first business day of each week to the City's primary deposit bank. All banking fees,except <br /> chargeback/NSF fees, associated with this account will be paid by ATS. The City will identify the account <br /> to receive funds wired from U.S. Bank. Reconciliation reports identifying each paid citation and summary <br /> information will be available from the system. <br /> 4.5. Electronic online payments. ATS shall operate an electronic payment portal for the purposes of <br /> accepting debit card,electronic check(ACH)and Visa and MasterCard credit card payments over the <br /> 4 <br /> 17 <br />