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ARTICLE 18 - GRIEVANCE PROCEDURE <br /> Section 1: <br /> Grievance is defined as a cause (arising out of an alleged misinterpretation or misapplication of <br /> the terms of this Agreement) felt to afford reason for complaint. All grievances and responses <br /> from the grievance procedure shall be put in writing. The written grievance shall include, but is <br /> not limited to the following: the name of the grievant, the Article(s) and Section(s) <br /> misinterpreted or misapplied, the facts stating how the aforementioned were misinterpreted or <br /> misapplied, and the remedy sought. <br /> In the event an employee elects to file a challenge concerning his/her employment status in civil <br /> service or the city library, the employee shall have the option of pursuing the challenge through <br /> either civil service/library board or filing a grievance through the provisions of this Article but <br /> limited to one or the other. The employee may at his/her own discretion pursue the alleged <br /> grievance without the Union's participation through Step 1 (or Step 3 if it is a grievance <br /> submitted directly at Step 3) of the established grievance procedure identified below. <br /> An employee who believes he/she has been aggrieved as defined above shall discuss the <br /> matter with a Union official before filing a grievance. <br /> Any grievance filed as a class action grievance shall be reviewed, approved, and signed by the <br /> Union President, Union Vice-President, or Union Staff Representative. <br /> Section 2: <br /> Time periods between grievance steps may be extended by written mutual agreement of both <br /> parties. Working days, for the express purpose of this Article, are defined to be Monday <br /> through Friday, excluding holidays, Saturdays and Sundays. <br /> Step 1 To be valid, a grievance must be submitted to the employee's immediate non- <br /> represented supervisor within ten (10) working days of the alleged event or occurrence which is <br /> the basis for the alleged grievance. Failure to file a grievance within this period shall be <br /> deemed as an absolute waiver of the right to file a grievance. The supervisor will submit a <br /> written grievance response within five (5) working days. In the event of termination, the <br /> grievance shall be filed directly with the Mayor or designee at Step 3. <br /> Step 2 If the grievance was not settled at Step 1, it may be advanced by the Union to <br /> the Department Head or designee within five (5) working days of receipt of the Step 1 response. <br /> A grievance meeting may be held within ten (10) working days of receipt of the grievance, and a <br /> written grievance response will be given within five (5) working days of the meeting to the Union <br /> President, Union Vice-President and Union Staff Representative. <br /> Step 3 If the Grievance was not settled at Step 2, it may be advanced by the Union to <br /> the Mayor or designee. It is agreed between the parties that the timeline for this step shall be <br /> within ten (10) working days, or until the 2nd Friday following the 2nd Thursday of the month (to <br /> Page 40 <br />