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6,-f <br /> Upgrade Overview <br /> • CLIENT is embarking on an upgrade of Cayenta software from 7.5.3 to the latest version of <br /> Cayenta generally available. <br /> • CLIENT is entitled to all Cayenta software upgrades at no additional charge other than the <br /> payment of the Support and Maintenance Fee for licensed modules. CLIENT has requested to <br /> engage HARRIS for value added services related to the upgrade as outlined in the Table of <br /> Services. These services are not included in the Software and Maintenance Fees <br /> • The services are organized into discrete units of work called Upgrade Services Offerings and are <br /> provided by Cayenta's pool of upgrade resources. <br /> • CLIENT is responsible for determining the duration of the upgrade project and desired go-live <br /> date and providing adequate testing resources to meet that duration. <br /> • Based on CLIENTS timeline and selected Upgrade Services Offerings, Cayenta will provide <br /> scheduled resources based on availability. <br /> • Multiple client upgrades are ongoing so requested dates may not always be available if resources <br /> from the Upgrade resource pool already secured by other client upgrades <br /> • Cayenta agrees to schedule and begin the upgrade within 90-days of client signing of the Upgrade <br /> SOW. <br /> SOW Statement of Work <br /> Cayenta Upgrade Project Page 2 4/13/2017 <br />