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. 1 SUPERION <br /> Exhibit 1 - Scope of Work <br /> City of Everett, WA <br /> 5 Day Onsite High Level Consulting <br /> TRAKiT.NET and eTRAKiT 3 Business Process Review (BPR) to select audience of <br /> Permit Technicians, Database Administrators, and their Managers: <br /> 1. 2.5 days of Superion training and Superion business process review on-site. <br /> Includes demonstration of TO-BE environment of eTRAKiT 3, TRAKiT and <br /> iTRAKiT using Superion resources for demonstration and testing. <br /> Includes evaluation of AS-IS environment of TRAKiT TEST and eTRAKiT 3 <br /> TEST using City of Everett resources for demonstration and testing. <br /> 2. Document current business process and provide revised business process to automate <br /> data entry for inspections. <br /> a. List configuration changes to be implemented to support the improved business <br /> process. <br /> • Work with Permit Services Database Administrators and Managers on COE <br /> TRAKiT TEST database to set up permit types, subtypes, typical inspections, <br /> including standard comments for typical inspections. <br /> • Identify change management impact of how TRAKiT business process for <br /> inspection reports changes inspector and permit technician jobs by using <br /> eTRAKiT 3 and iTRAKiT instead of paper triplicate inspection forms and <br /> TRAKiT. <br /> o Identify how inspections should be entered directly into TRAKiT if iTRAKiT <br /> and iPAD is not available. <br /> • Identify how inspection requests coming into phone line should be entered <br /> into iTRAKiT and/or TRAKiT and/or eTRAKiT 3. <br /> Includes configuration of online permit scheduling in eTRAKiT 3 TEST using <br /> City of Everett resources for demonstration and testing. <br /> b. Identify additional reporting requirements (invoices, fees, etc.). <br /> INSPECTIONS Business Process Review (BPR) to rotating crews of Inspectors and their <br /> managers: <br /> 1. 2 days of training and preparation on-site. <br /> . Includes demonstration of TO-BE environment of eTRAKiT 3, TRAKiT and <br /> iTRAKiT using Superion resources for demonstration and testing. <br /> . Includes evaluation of AS-IS environment of TRAKiT TEST and eTRAKiT 3 <br /> TEST using City of Everett resources for demonstration and testing. <br /> 2. Document current business process and provide revised business process to automate <br /> data entry for inspections. <br /> City of Everett, WA <br />