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rSUPER1oN <br /> a. List configuration changes to be implemented to support the new business <br /> process. <br /> b. List configurations that would need to be implemented to support iTRAKiT in <br /> 2018, to include hardware and software on a live and on a TEST environment. <br /> • Work with Permit Services Database Administrators and Managers on COE <br /> TRAKiT TEST database to set up permit types, subtypes, typical inspections, <br /> including standard comments for typical inspections. <br /> • Identify change management impact of how TRAKiT business process for <br /> inspection reports changes inspector and permit technician jobs by using <br /> eTRAKiT 3 and iTRAKiT instead of paper triplicate inspection forms and <br /> TRAKiT. <br /> o Identify how inspections should be entered directly into TRAKiT if iTRAKiT <br /> and iPAD is not available. <br /> • Identify how inspection requests coming into phone line should be entered <br /> into iTRAKiT and/or TRAKiT and/or eTRAKiT 3. <br /> • Includes configuration of online permit scheduling in eTRAKiT 3 TEST using <br /> City of Everett resources for demonstration and testing. <br /> c. Identify additional reporting requirements (invoices, fees, etc.). <br /> OUTCOME SUMMARY: <br /> 1. Half day presentation to managers on final fifth day. <br /> • Superion to present verbal and visual summary of business process reviews, report <br /> requests, and any additional services discussed during the week to obtain manager <br /> feedback and finalization of scope. <br /> • November deliverable of business process flow document for automating inspections <br /> and data entry to leverage technology instead of manual processes. <br /> • Additional add-on quote for reports or other deliverables requested to augment the <br /> iTRAKiT upgrade in 2018. <br /> City of Everett, WA <br />