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ARTICLE 16 - GRIEVANCE PROCEDURE <br /> Section 1: <br /> Grievance is defined as a cause (arising out of an alleged misinterpretation or misapplication of <br /> the terms of this Agreement) felt to afford reason for complaint. All grievances and responses <br /> from the grievance procedure shall be put in writing. The written grievance shall include, but is <br /> not limited to the following: the name of the grievant, the Article(s) and Section(s) <br /> misinterpreted or misapplied, the facts stating how the aforementioned were misinterpreted or <br /> misapplied, and the remedy sought. <br /> In the event an employee elects to file a grievance concerning his/her employment status in civil <br /> service, the employee shall have the option of pursuing the grievance through either civil <br /> service or the provisions of this Article but limited to one or the other. The employee may at <br /> his/her own discretion pursue the alleged grievance without the Union's participation. <br /> Section 2: <br /> Time periods between grievance steps may be extended by written mutual agreement of both <br /> parties. <br /> Step 1 An employee or Shop Steward who believe there is a grievance as defined <br /> above, shall discuss the matter with the Shop Steward(s) within five (5) working days of the <br /> alleged grievance. The Shop Steward shall present the grievance within three (3) working days <br /> to the Union Grievance Committee, who shall determine whether the grievance is justified. If, in <br /> the opinion of the Union Grievance Committee no grievance exists, no further action will be <br /> taken by the Union Grievance Committee. Working days, for the express purpose of this <br /> Article, are defined to be Monday through Friday, excluding holidays, Saturdays and Sundays. <br /> Step 2 If the Union Grievance Committee agrees that a grievance does exist, the Shop <br /> Steward and/or the aggrieved employee will present the grievance to the immediate supervisor, <br /> with a copy of the alleged grievance going to the Department Head during the same time <br /> period. A copy of such grievance shall be filed forthwith to the Human Resources Department. <br /> Step 3 If, within five (5) working days, the immediate supervisor has not settled the <br /> grievance, the Union Grievance Committee and/or the employee will submit the grievance to <br /> the Department Head. <br /> Step 4 If, within five (5) working days, the Department Head has not settled the <br /> grievance, the Union Grievance Committee and/or the employee will submit the grievance to <br /> the Mayor. <br /> 18 <br />