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City of Everett 2018 Proposed Operating Budget Library <br /> INVENTORY OF SERVICES (Continued) <br /> DEPARTMENT 110/Library ACTIVITY 4-Main Library Circulation Department <br /> LABOR $848,369 <br /> M&O 14,000 <br /> Revenue Offset 0 <br /> NET COST $862,369 <br /> TOTAL FTEs 7.45 <br /> PAGES 7.48 <br /> DESCRIPTION 1 Manages the drculation of library material by issuing library cards,explaining services and policies, <br /> and drculating material,including filling holds requests <br /> I Manages requests for items not in our collection through interlibrary loan <br /> f Maintains organized shelving and accessibility of library material <br /> ▪ Manages the collection and reporting of money from fines,fees,merchandise,and book sale <br /> ▪ Provides library signage,graphics and promotions <br /> 1 Manages the retrieval of overdue material including working with collection agency <br /> EXPECTED RESULTS ] The public is aware of services and can easily locate and check out the items they seek <br /> I Patrons are able to obtain material that is not in our collection through interlibrary loans <br /> Patrons understand library policies and procedures <br /> 1 Patrons are aware of programs and special events due to attractive posters and signage <br /> LAI Patrons have the incentive to return material so that others may borrow it <br /> 2017 <br /> ACCOMPLISHMENTS • Improved database accuracy and efficiency by creating and implementing longtime inactive patron <br /> purge <br /> 40 Enhanced public service points and increased staff sightlines through lobby remodel <br /> • Completed shifts for Nonfiction,Graphic Novels,Paperbacks,New Fiction,and Reference <br /> • Every section of the library was shelf-read six times,helping to insure patrons can find what they <br /> need <br /> 2018 GOALS <br /> Goal#1 ! Optimize page workflow with straight-to-cart shelving to minimize hands-on time with materials <br /> Goal#2 1 Implement'welcome to library'email series for new library patrons <br /> FUTURE TRENDS ® Library is a destination with comfortable seating and interesting programs <br /> II Physical collections downsizing,downloadable collections expanding,patrons using mobile devices <br /> Technology makes the library experience more seamless for patrons with advances such as <br /> automatic renewals <br /> II Staff come out from behind the desks and help patrons anywhere in the building using tablets <br /> PERFORMANCE 2016 2017 Est. 2018 Est. <br /> MEASURES <br /> ML door count 349,053 349,000 380,000 <br /> ML new library cardholders 5,163 5,100 5,300 <br /> ML library circulation 774,481 700,000 730,000 <br /> Interlibrary loan items 1,354 1,200 1,200 <br /> POSITION SUMMARY FTE POSITION SUMMARY FEE <br /> Library Assodate Senior 1.0 Senior Library Page 1.0 <br /> Library Technician Senior 2.0 Library Page 7.48 <br /> Library Technidan 3.45 <br /> Page 5 - 154 <br />