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Qualifications Overview to Conduct a Public Works Assessment EVERETT, WASHINGTON <br /> our general consulting practice. He has 12 years of local government consulting <br /> experience and 15 years of local government work experience. <br /> • Our lead analysts on this project, Mr. Robin Haley and Mr. Randy Owen, have over <br /> 25 years of experience in the analysis of public works organizations nation-wide. <br /> • We approach our projects with a firm grounding in formal analytical methodologies. <br /> All impacts are identified and analyzed in detail to ensure that recommendations <br /> are implemented and our clients (and the public they serve) can understand the <br /> reasons for recommended changes. This is achieved by: <br /> — Use of proven project management techniques. <br /> — Extensive input from municipal staff members through interviews and <br /> surveys; extensive input from other stakeholders (e.g., elected officials as <br /> well as community representatives). <br /> — Detailed data collection and analysis derived from primary sources. <br /> — Extensive internal reviews of facts, findings, conclusions and <br /> recommendations as studies proceed. <br /> — Detailed implementation plans. <br /> This philosophy and approach has provided our clients with valuable assistance and <br /> advice in dealing with important public policy issues. It also provides a high level of buy- <br /> in from all affected stakeholders, as they have multiple opportunities for participation in <br /> the study and have the opportunity to be apprised of our progress throughout the term of <br /> the engagement. It has also resulted in very high levels of implementation of our <br /> recommendations. <br /> 3. Project Management and Controls <br /> We believe very strongly in the science of our craft. As a result, we utilize formal project <br /> management techniques in our studies. These techniques include: <br /> • All project work activities are defined in advance and tied to each project team <br /> member, deliverables, the schedule and the budget. <br /> • The project manager briefs each project team member on their roles and <br /> expectations. This is accomplished in writing and in person. <br /> • The project manager and lead analysts develop general and project specific data <br /> collection plans and interview guides for all of our staff. <br /> Matrix Consulting Group Page 2 <br />