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Input Method <br /> Type of Transfer Internet Voice or VRU CPU-CPU <br /> (SinglePoint) (Mainframe Batch <br /> Wire) <br /> Domestic <br /> Same Day Fedwire 6:30 a.m.-3:30 p.m. 6:30 a.m.-3:30 p.m. 6:30 a.m.-3:00 p.m. <br /> and Drawdown <br /> Same Day Internal 7:30 a.m.-5:00 p.m. 6:30 a.m.-5:00 p.m. 6:30 a.m.-3:00 p.m. <br /> Future Day Fedwire, 6:30 a.m.-5:30 p.m. 6:30 a.m.-5:30 p.m. 6:30 a.m.-3:00 p.m. <br /> Drawdown and <br /> Internal <br /> ■ U.S. Bank SinglePoint - SinglePoint offers the flexibility of initiating wire <br /> transfers and accessing Wire Activity reports from any PC with internet <br /> access. It is a web-based solution that provides a single point of access for all <br /> treasury management needs, including information reporting and transaction <br /> initiation. <br /> • Voice initiation - Voice offers the flexibility of initiating wire transfers quickly, <br /> and provides a back-up process when a customer does not have access to a <br /> workstation. <br /> • Voice Recognition Unit (VRU) - VRU is an option of Voice for customers <br /> who use Repeat Codes. Customers call the regular Voice option toll-free <br /> number and select option "6" on their touch tone phones to initiate wire <br /> transfers set up as Repeat Codes without the assistance of an operator. <br /> • Batch Wire - Customers use Batch Wire to transmit file(s) of multiple wire <br /> transfers quickly. Batch Wire is U.S. Bank's wire transfer service, designed <br /> for large volumes of outgoing domestic and international (USD and foreign <br /> currency) wire transfer activity via direct transmission. The Batch Wire <br /> initiation and approval process is controlled through the customer's internally <br /> defined procedures and there are no U.S. Bank callbacks with this product. <br /> Wire transfers not received by the destination party in a reasonable period of time <br /> will be researched. U.S. Bank reviews each wire transfer failure on a case-by-case <br /> basis to determine how the transaction should be resolved. For wire transfers <br /> initiated by U.S. Bank and needing further investigation, the Bank sends an <br /> electronic message to the receiving financial institution. If the situation requires <br /> further escalation, the Bank calls the receiving financial institution. <br /> U.S. Bank's SinglePoint Wire Transfer module offers cutting-edge, internet-based <br /> treasury management services that support all aspects of wire transfer initiation, <br /> receipt, and processing. SinglePoint will enable the City's administrative users to <br /> initiate both domestic and international wire transfers through a real-time interface <br /> and supports repetitive, semi-repetitive and free-form (non-repetitive) transactions <br /> City of Everett Banking Service Requirements 117 <br /> Banking Services Proposal <br />