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■ Telephone wire transfer: Businesses with limited needs for wire transfers can <br /> initiate all types of wire transactions by calling our wire transfer department <br /> directly. Optionally, repetitive wires can be initiated via touch-tone (Voice <br /> Response Unit). <br /> U.S. Bank Positive Pay Services help detect check fraud by electronically matching <br /> checks that are presented for payment to the checks you have issued. SinglePoint <br /> Positive Pay provides the tools to review exceptions, view images, and make decisions, <br /> request adjustments and access history online. <br /> ■ Secure, dual administration (separation of duties)for initiating and approving user <br /> access, permissions, wire transfers, ACH transfers, template setups, etc. <br /> SinglePoint provides a system administration service that your administrator uses to <br /> add, configure, modify and remove users online in SinglePoint. No contact with U.S. <br /> Bank is required to add or delete users. <br /> The Sub-system Administration feature will allow the City to create a second level of <br /> system administration to support a tier structure of accounts. This feature is perfect <br /> for customers with multiple departments. <br /> • Full system administrators can designate sub-system administrators to have <br /> access to control accounts, users and tokens in their departments. <br /> • Sub-system administrators manage tokens, user profiles and audit reports for <br /> the users in their department only. <br /> • Full system administrators have access to the System Administration <br /> functions within SinglePoint, including Manage Users (all users including sub <br /> administrators), Manage Global Settings, User and System Audit Reporting, <br /> and Administer Tokens. <br /> • Sub-system administrators have access to the System Administration <br /> functions, including Manager Users, System Audit Reporting and Administer <br /> Tokens for users and account within their subgrouping. <br /> • If the user is set up to initiate payment transactions, then the system <br /> administrator must request a token from the Bank after the other setup <br /> activities are completed and approved. <br /> • At setup, the Bank will create regular users and one or more system <br /> administrators based on your request in the setup documentation. <br /> • A system administrator or sub system administrator can then initiate an action <br /> to add, modify or delete a user. The second system administrator must <br /> approve the addition, modification or deletion. <br /> • For additional security, SinglePoint's System Administration is set up with <br /> dual authorization. One system administrator or sub system administrator can <br /> City of Everett Banking Service Requirements 123 <br /> Banking Services Proposal <br />