Washington State Department of Licensing 8/22/2018

3. General Terms and conditions of this Agreement; 4. Attachments to this Agreement in sequential order; and 5. Any other documents and agreements incorporated herein. 19. INDEPENDENT CAPACITY The scope of this Agreement maintains each Party's independent status as a self-governed entity, and nothing herein may be deemed as allowing any employee or agent of one Party to be considered as the employee or agent of the other Party. 20. INTEGRITY OF DATA DOL compiles its Data based in part on the reporting of information from outside individuals and entities; as such, DOL may not be held liable for any errors which occur in compilation of Data. DOL may not be held liable for any delays in furnishing amended Data. DOL will make best efforts to ensure DRIVES is available. However, DOL makes no guarantee of system availability, accuracy of data, or that the Data will meet the Licensee's needs. DOL may make changes to DRIVES at any time to suit its business needs, without notification to Licensee. 21. INTERIM DISPOSAL OF DATA CONTAINING PERSONAL INFORMATION Notwithstanding any permanent Data Disposal requirements set forth in Attachment A - Data Security Requirements, Licensee shall intermittently dispose of any Data containing Confidential Information at any time when Licensee's immediate use of that Data is no longer needed. Licensee is a government agency, and the Parties have mutually determined that the Licensee shall adhere to its required retention schedule. 22. RECORD MAINTENANCE The Parties shall maintain all records relating to this Agreement, including all service and account records. All records and other material must be retained for six (6) years after expiration or termination of this Agreement. If any litigation, claim, or audit is started before the expiration of the six-year period, the records shall be retained until all litigation, claims, or audit findings involving the records have been resolved including any appeals and remands. 23. RECORDS ACCESS AND INSPECTIONS Licensee, at the request of DOL, must provide access to all records retained in connection with the receipt of Confidential Information under this Agreement. Upon request, such records must be made available for inspection, review, and/or copying at no additional cost to DOL. 24. RECORDS REQUEST— PUBLIC RECORDS ACT Both Parties to this Agreement are subject to the chapter 46.52 RCW (Public Records Act). If Licensee believes that any information it gives to DOL is confidential or privileged in nature, then Licensee may mark such information accordingly. Subject to the provisions of the Public Records Act, DOL will maintain the confidentiality of such information, and will provide Licensee with all notifications and protection rights afforded by the Act. If Licensee receives a public records request relating to any Confidential Information accessed under this Agreement, Licensee will maintain the full confidential nature of such information to Page 7 of 12 April 2018