GTECHNA 8/22/2018 - Laserfiche WebLink

glechna 4.4 Specifics The following assumptions have been drawn by the Contractor: Customer -Technical responsibilities (if applicable): • Shall provide, in electronic format, all data required to fully configure the system; system users, city streets and all parking infractions. o The customer technical staff provide exports of data base to fully configure the system o The customer parking staff will help determine specifics of required data • Will manage and finance all server platform installations, maintenance, and licensing. • The Command Centre will use PostgreSQL server as the database engine. • Will manage and finance all database installations, maintenance, and licensing. • Will be responsible for the cellular data and activation for each handheld device. • Will provide in electronic format an export of data required to facilitate both test and production data migrations based on the file layout provided by gtechna. • Will be responsible to install, configure and manage Microsoft Intune on the Android devices. Gtechna technical Responsibilities: • The overall success of the statement of work, working collaboratively with both business and technical. • Provide details on the required configuration. • Server will be provided by gtechna. o Application Server to run software o Database engine • Provide specifics on all data required to fully configure the system • Will provide training materials, System Quick Reference Guide. • Legacy conversion data and transfer. Provide minimum of 2 migrations of existing data (one for test and one for production). The data subsets for test migration should be broad enough to reproduce and verify all business test cases. For the benefit of this verification, the customer will specify the business test cases to be reviewed. GTI will work with the customer to determine the test data to be migrated for this verification. GTI will provide a ticket layout (columns and data type) for this process. • Responsible for work plan - operation tasks. • On-site training session(s) will be conducted by the contractor for Parking Mangers, Supervisors, Admin Staff and Parking Enforcement Officers. 4.4.1 Training Plan The objective of this training plan is to provide the objective, activities and schedule to be performed for the user training session. The user training session will be split in two major sessions: Command Centre and Mobile application. The training sessions can accommodate up to two sessions based on staff's work shift (e.g. morning and afternoon sessions). 4.4.1.1Training objective Provide precise and sufficient knowledge to the customer to be able to manage and perform their Parking Enforcement activities using the gtechna Officer suite (Command Centre,Officer Mobile application and Residential Parking Permit system). Statement Of Work -Officer Parking'' -City of Everett