2018/09/05 Council Agenda Packet

f EXHIBIT A Scope of Work The third Phase(Phase C) is to assist Everett Public Works in the implementation of CMMS and asset management program;This is the fourth work product. This deliverable includes the actual implementation of Phase A recommendations,using the configured software from Phase B. This will include training staff and producing Standard Operating Procedures documents. The detail on how LAC will address each of the areas of the scope is outlined in the following Phases/Tasks.Phase C of the scope cannot be readily outlined and determined without the completion of both Phase A and B. PHASE A—EVALUATE OPERATIONS This phase will be an assessment of the City's maintenance and operations practices and current use of Cassworks and other related software systems. This effort will focus on providing specific business process and system recommendations that will improve how the Public Works Department functions through an Improved CMMS and Asset Management Program. This Phase encompasses seven tasks,with some having sub-tasks including an employee survey. TASK Al—PROJECT INITIATION The following tasks are intended to familiarize Department staff with the approach that LAC will take to evaluate and formulate recommendations for the Asset Management Program improvement and CMMS replacement project. The tasks will also serve to educate LAC on the organization,work processes, and staff. Task A1.1—Project Startup During this first task, LAC will begin the planning efforts associated with the project. LAC will initiate the project immediately after the contract is signed. LAC staff will conduct initial meetings with the Department managers and other key staff to review the project's objectives and their perception of the approach and methodology of the review. Structured interviews will also be conducted with key employees that have a major impact on the controlling and directing operations. Overview site visits will occur by the LAC team on general work and assets. Information and ideas on current aspects of each of the various operations will be obtained, along with concepts for enhancements through a new Asset Management Program and CMMS. The objective of these sessions is to develop working relationships with key staff, create a general understanding of each of the objectives, and further refine the LAC methodology and approach to effectively accommodate the specific needs and desires of the City. We anticipate ten(10)interviews to complete this effort. City assistance: Have staff available and participate in requested interviews with 10-day notice. Product: Key Department staff will be consulted and concepts for improvements and enhancements will be prepared. Task A1.2—Prepare Detailed Work Plan Based on our observations and discussions in the initial task, LAC will prepare a detailed schedule and work plan that includes optimized ideas and concerns from Department employees. • 8/14/18 Exhif A-2 City of Everett,WA