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The internal monitoring program shall be submitted to the Agreement Administrator within 60 <br /> days after the execution of this Agreement. Public Defender shall certify no less than annually <br /> that monitoring has occurred in conformity with this Agreement and the monitoring program. <br /> 1.5 The Public Defender promises that he/she will promptly notify the City if <br /> any circumstance, including change in rule or law, renders it difficult or impossible to provide <br /> service in compliance with the Decision and/or the Standards. <br /> 1.6 In cases in which the Public Defender is appointed as attorney of record, <br /> and unless Public Defender is permitted by the court to withdraw at an earlier time, Public <br /> Defender shall represent the defendant at all stages of the criminal process, from the time of <br /> appointment as attorney of record through the appeals process (unless the appeal is based on <br /> ineffective assistance of counsel), as well as during any period in which the court retains <br /> jurisdiction over the terms and conditions of any sentence or deferral. All post-sentencing hearings <br /> will be counted as part of Public Defender's continuing representation of the defendant. Public <br /> Defender must accept all discovery from City Prosecutors in electronic form. <br /> 1.7 The parties acknowledge that a single individual from Public Defender as <br /> principal liaison with the Municipal Court is critical to efficiency and day-to-day operations. <br /> Public Defender's initial principal liaison is Meghan Campbell. Public Defender may change the <br /> principal liaison from time to time by written notice to the presiding Municipal Court Judge. <br /> 1.8 The City places a very high value, expectation and importance on the level <br /> of service and professional interaction from Public Defender. Public Defender will meet with the <br /> City for performance review meetings on as needed basis as determined by the City. For the first <br /> year of this Agreement and until the City determines otherwise, this review meeting will occur <br /> quarterly. The purpose of the review meeting will be to discuss the performance of Public <br /> Defender since the last review meeting. The Public Defender's principal liaison (set forth in <br /> Section 1.7 above)will attend all review meetings. <br /> If Municipal Court staff receive one or more complaints from others who interact with <br /> Public Defender, Municipal Court staff will make reasonable efforts to document the specifics of <br /> the complaint(s) and will notify Public Defender in writing. Public Defender will then promptly <br /> attempt to resolve the complaint(s)directly with the complainant. Public Defender will document <br /> its attempts at resolution. If Public Defender cannot achieve resolution,the matter may be added <br /> by the City or by Public Defender to the agenda of the next performance review meeting. If so <br /> added,the Public Defender will no later than five days before the meeting provide to the Municipal <br /> Court Administrator and City Purchasing Manager a written description of the status of the <br /> unresolved complaint(s) and a corrective action plan. <br /> If during the quarter after a review meeting,a Public Defender performance item(including <br /> without limitation complaints set forth in the previous paragraph) on the agenda of the previous <br /> review meeting remains unresolved,the City may convene an ad hoc committee to further consider <br /> the matter. The ad hoc committee will if possible consist of a minimum the City's Public Defense <br /> Overseer,the City Purchasing Manager, a Municipal Court Judge,the Court Administrator, and, a <br /> 4 <br />