AVCaptureAll 12/26/2018 - Laserfiche WebLink

considered secondary. Subscriber shall be solely responsible for any secondary software that conflicts with Licensor's Products. Licensor is not responsible for any loss of Content as a result of conflicts from Other Software. 5. LICENSOR GENERAL OBLIGATIONS 5.1. Licensor shall provide the Products and services listed on Exhibit A. 5.2. Licensor shall, for the duration of the Subscription Term, promptly notify and provide Subscriber of free Product updates and upgrades that Licensor makes generally available to subscribers of the Products. Such free Product updates and upgrades do not include any custom development or implementation undertaken on Subscriber's behalf. 5.3. Licensor shall notify Subscriber as soon as reasonably feasible of any intended material change, discontinuation or addition to the Products listed on Exhibit A. Additional terms regarding Product may be described on Exhibit A. 5.4. Licensor shall perform the following duties: (i) assist Subscriber with any and all documentation required to execute this Agreement; (ii) assist Subscriber with the download and installation of Licensor's Products; (iii) train Subscriber and Authorized Users on the features and use of Licensor's Products; and (iv) provide support for Licensor's Products as described below. 5.5. Licensor shall provide the following support for the duration of the Subscription Term: (i) provide Licensor's contact information; (ii) respond within one (1) hour via phone or email from initial contact from Subscriber; (iii) contact and assist Subscriber with Product updates/upgrades; and (iv) train new Authorized Users. 5.6. Support required by Subscriber outside of normal business hours may incur additional costs to Subscriber. 6. TERMS OF PAYMENT 6.1. At Licensor's discretion, Subscription Fees, reimbursable expenses, interest, and other costs for which Subscriber is obligated may be invoiced together or separately. 6.2. In the event of nonpayment or late payment by Subscriber, Licensor reserves the right to suspend the Subscription pending Subscriber's payment of all amounts in arrears or to terminate this Agreement in accordance with Section 12 below, and/or pursue other remedies permitted by law. Subscriber agrees to be responsible and liable for all collection costs, including reasonable attorney fees, incurred as a result of nonpayment of the Subscription Fees and/or reimbursable expenses,as well as for interest on past due sums at the lesser of the maximum legally chargeable interest rate or 18 percent per annum. 6.3. In the event of early termination of any Subscription or this Agreement, Subscriber agrees to pay Licensor compensation in an amount consisting of the following: (i) any amounts owed by Subscriber in the form of outstanding payments as of the time of termination; and (ii) fifty (50) percent of the total balance due of the remaining Subscription Term, capped to a maximum of six months. 7. RENEWAL