Benefit Plans Administrative Services 12/26/2018

4IPage c. Answer questions from the Plan Sponsor, Plan Administrator and Participants concerning requirements, procedures or benefits of the Plan; d. Maintain claim reimbursement files; e. Provide the Plan Administrator with access to the following reports through BPAS' website: i. Quarterly Plan administration report, including Participant transactions and balances by investment fund and in total; ii. Quarterly Trust reconciliation report by Fund and in total; iii. Plan year-to-date claim activity; iv. Annual administration report, including Participant transactions and balances by Fund and in total; v. Age demographics, including reporting of Participants by configurable age group, years of service and average account balance; vi. Claim distribution reports, including Participant census data, claim amounts paid and withdrawal dates within a selected date range; vii. Employee census including Participant name, address, dates, and age; viii. Web usage statistics by a number of categories and the number of web requests made by Participants within a selected date range, as determined by BPAS and/or reasonably requested by the Plan Administrator; f. Perform recordkeeping services as described herein and in accordance with accurate and timely data provided by the Plan Administrator: i. Maintain records of allocations of the Plan's assets by Participant and contribution type for each Fund selected by the Participant or the Plan Administrator, as applicable; ii. Perform investment of the Plan Sponsor's contributions and earnings according to the investment direction and information provided by the Participants or Plan Administrator; iii. If applicable, invest existing account balances into Funds according to directions from Participants provided in accordance with procedures established by BPAS (such transactions will be processed each business day as requested by Participants and in accordance with the BPAS' procedures, or, as soon as administratively feasible); iv. Prepare quarterly master printout of Participant Statements; v. Respond to telephone inquiries from Participants and the Plan Administrator relating to day-to-day administration of the Plan; vi. Prepare annual accounting of Plan assets, to be submitted to the Plan Administrator's auditors; vii. Prepare Annual Plan Report; viii. Provide daily valuation services; ix. Process contribution amounts; x. Process and pay claims; xi. Conduct non-discrimination testing, as applicable; xii. Maintain records of Participant contributions and income from other sources; xiii. Maintain financial records and perform bookkeeping and bank reconciliation activities according to generally accepted accounting principles; VEBA Administrative Service Agreement (405512)