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4. Risk, Performance, and Quality Assurance <br /> A. Provide feedback collected from previous customers regarding your performance. <br /> Feedback between Holland&Knight and our clients is confidential. However,we can generally say <br /> that it is very good considering we represent more than 40 local government and related entities <br /> across the nation -including the cities of Seattle,San Francisco,and Sacramento-as their federal <br /> advocate. <br /> We also have received awards over the years for our lobbying work in the nation's capital. Below <br /> are accolades Holland&Knight has earned this year alone: <br /> i\%\ » Holland&Knight received national first-tier rankings in the 2019 <br /> U.S.News-Best Lawyers"Best Law Firms"guide in 35 practice areas, <br /> in addition to 194 metropolitan first-tier rankings across 20 of its U.S. <br /> offices.The firm also was named"Law Firm of the Year"in land use and <br /> zoning law and construction litigation (November 2018). <br /> TILE BEST » Best Lawyers in America selected 29 Holland&Knight government <br /> L,1I}TERS lawyers for inclusion in the 2019 guide (August 2018). <br /> 1111111•11\NMI <br /> .1`IERICI <br /> L1:6 <br /> » The firm's Government Relations practice was recommended in the <br /> 1,1:6 IL Legal 500 United States 2018 guide(June 2018). <br /> ..lilt <br /> 1o9CIANIrk' » 16 government lawyers were listed in the 2018 Chambers USA guide <br /> 111 t II,)VIIK, / (May 2018). <br /> 411, <br /> • <'" <br /> B. What is the average length of your contracts? <br /> Our typical federal lobbying contracts usually run three years,with one or two one-year options <br /> added on. <br /> • <br /> C. Have you defaulted on any contracts within the past three years or failed to meet contract <br /> terms? If so, describe. <br /> No. <br /> Holland&Knight Confidential Presentation for the City of Everett I 35 <br />