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p_ V <br /> b. Point of contact name, title, e-mail address, and phone number <br /> c. Contract title, number, start and completion dates <br /> d. Contract description & order/service details <br /> B. Do you perform customer satisfaction assessments/surveys? If so, how are <br /> you rated? <br /> C. Provide feedback collected from previous customers regarding your <br /> performance. <br /> D. Have you defaulted on any contracts within the past three years or failed to <br /> meet contract terms? If so, describe. <br /> 16 <br /> 151 <br />