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*BLACK BOX <br /> G.q ,`d.,'.. x+ ;..tr. aL tt,,."r-;, <br /> Plan Prepare Validate <br /> IesDUR.e Ais±ynn?ent Procurement Validapon Test E*e:utvn <br /> Project Planning Staging and Configuration P051-ru!Support <br /> Project Ince,Off [listallatiiln Teem Preps,auen <br /> (,abound LM�SUcs <br /> ... <br /> . 0 ig 4 0 0 <br /> Design Deploy Transition <br /> Deployment Di soovery Ceent Recent Treating and Documentapnn <br /> Site Survey instal€anon Client Acceptance <br /> Detailed Design Pre-out Test Eoecuoon Support Transmon <br /> Cutover or Ttan up GepW7ment Closeout <br /> • <br /> 3.1 Plan <br /> Black Box Network Services will meet with representatives of City of Everett to determine the exact parameters for the <br /> Upgrade Project before starting any work. This discussion will establish the parameters that will serve as a roadmap for <br /> critical design, deployment and diagnostic considerations moving forward in the project. <br /> • New Upgrade Project created <br /> • Identify Project Team <br /> • Identify Bill-of-Materials (BoM) hardware lead times <br /> • Complete Internal Project Kick-Off Meeting <br /> • Complete Customer Project Kick-Off Meeting <br /> • Create the Project Plan <br /> • Schedule Project Team Resources <br /> 3.2 Design <br /> Black Box will create a detailed Design and Implementation Plan to be used for the duration of the project by conducting <br /> discovery Interviews with key project participants to identify features, capabilities and server requirements. <br /> 3.3 Stage <br /> Black Box Network Services will follow the detailed Project Plan to complete this project step. Ship hardware items as <br /> identified in the BoM, Project Plan and Design <br /> 3.4 Test <br /> Black Box Network Services will review, follow and complete the Testing Matrix developed during the Plan and Design <br /> Project Steps <br /> The following items list a series of features that are to be included within the Testing Matrix: <br /> • LAN Connectivity <br /> • WAN Connectivity <br /> • PSTN Connectivity <br /> • Application operations <br /> o MTS <br /> o MA4000 <br /> o Test Backup operations <br /> 3.5 Deploy <br /> Black Box Network Services and will initiate the Project Plan as agreed upon to upgrade devices into the Production <br /> Environment and follow the established Testing Matrix to ensure the upgrade/equipment is operating as designed and <br /> expected. <br /> Statement of Work Page 17 April 23, 2019 <br />