Ordinance 3679-19 - Laserfiche WebLink

E. If monitoring the alarm system and upon initiating an alarm dispatch request, differentiate between either a residential or business alarm; identify the alarm type as either a building intrusion alarm, a trespass alarm, or a robbery/hold-up/panic/duress alarm; and identify whether the alarm is silent or audible at the alarm site. The alarm user will report where the activation occurred at the alarm site and activations from different zones/locations within the alarm site if known; and F. Failure of alarm user to comply with the duties of this Ordinance may result in a civil penalty. Section 7. Duties of the alarm responder. An alarm responder shall: A. Routinely be available for phone contact by the alarm company as needed for enhanced call verification; B. Be able to access the alarm site and know the code to arm and disarm the alarm system; and C. Make every reasonable effort to respond to the alarm site within 30 minutes when requested by the Everett Police Department to provide access to the alarm site, disarm the alarm system, and secure the alarm site or arrange for security of the site if the alarm system cannot be rearmed or if there is damage to the premise that prevents the site from being secured. Section S. Duties of the alarm company. A. Any alarm company engaged in business in the City shall comply with the following: 1. Obtain and maintain the required state, county and/or City license(s); 2. Supply each of their alarm users for which they are licensed to provide alarm monitoring service pursuant to this chapter with copies of all current ordinances pertaining to alarms and a copy of the licensee's policies and practices with respect to billing an alarm user for any violation penalty fees established by this chapter of the Everett Municipal Code; 3. Maintain current phone contact information for the alarm user and alarm responders who can be called in an emergency, 24 hours a day, who will be requested to respond to the alarm site immediately if necessary; 4. Upon direction of the Alarm Administrator, utilize the National Law Enforcement Telecommunications System (NLETS)Automated Secure Alarm Protocol (ASAP) to electronically transmit alarm dispatch requests, alarm updates, and alarm cancellations between the alarm company and the Police 911 Emergency Call Center; and 5. In the case of an alarm company providing monitoring service,the alarm company will, at the direction of the alarm administrator: a. Act as the alarm manager for the alarm user accounts the alarm company monitors and to pay to the City within 30 days all fees that are due for violation penalties under this Ordinance for those accounts when notified by the City that those fees are due; and