Ordinance 3679-19 - Laserfiche WebLink

5. Upon the request of the Everett Police Department, provide the most current name, address, and telephone number and other available information for the alarm user and provide the most current names and telephone numbers of alarm responders available to immediately respond to the alarm site if necessary; 6. Direct the alarm user or alarm responder go to the alarm site if requested by law enforcement, communicate to law enforcement if the alarm company is aware that the alarm user or alarm responder is self-dispatching to the alarm site, and provide a name, description, and an estimated time of arrival for any alarm user or alarm responder going to the alarm site; and 7. Within 24 hours of an alarm dispatch request, the alarm company will notify the alarm user by mail, fax, or electronic means of the alarm dispatch request. E. Maintain for a period of at least one (1) year from the date of any alarm dispatch request all records relating to the request to include the alarm user name, address, phone number, date and time(s) of alarm zones activated, specific alarm zone(s) activated, and attempted enhanced call verification contacts. The alarm administrator may request copies of such records for individually named alarm users. If the request is made within sixty(60) days of an alarm dispatch request,the alarm company shall furnish requested records within three (3)business days of receiving the request. If the records are requested between sixty(60) days to one (1) year after an alarm dispatch request, the alarm company shall furnish the requested records within thirty(30) days of receiving the request. F. All alarm companies licensed pursuant to this chapter shall notify each of their alarm users for which they are licensed to provide alarm monitoring service pursuant to this chapter of the revocation or suspension of any license issued by the City. The notice shall be in writing and shall be mailed to all alarm users no later than the tenth calendar day following such suspension or revocation. G. Failure of an alarm company to comply with the duties under this Ordinance may result in a civil penalty. Section 9. Violations. A. It shall be a violation of this Ordinance for an alarm user to: 1. Have a false alarm occur on the alarm user's property; 2. Install, maintain, or use an audible alarm system which can sound continually for more than 15 minutes; 3. Install, maintain, or use an automatic dial protection device that reports, or causes to be reported, any recorded message to the Everett Police Department or the Police 911 Emergency Call Center; 4. Fail to comply with any other requirement of this Ordinance applicable to alarm users. B. The alarm user and alarm company, if acting as the alarm manager, will be jointly responsible for violations under this Ordinance whether or not s/he or it individually caused the violation to occur. C. It shall be a violation of this Ordinance for an alarm company to violate any requirements of this Ordinance applicable to said companies.