Housing Hope 8/8/2019 (2) - Laserfiche WebLink

L.. EVERETT WASHINGTON The Site-Based Property Manager and Maintenance Staff person are both dedicated to on-site management of the Commerce Building. The Family Support Coach Supervisor serves as back up and often provides assistance supporting residents at Commerce. When a new resident signs their lease with the Property Manager,they are immediately scheduled for their initial appointment with the Resource Specialist. This introductory meeting provides a short orientation to the services that can be accessed while living at the Commerce Building. During the 2018 program year,the Resource Specialist will also be working with residents to continue the Community Empowerment Program(resident councils)and establish resident common interest groups such as craft groups,a writing group and recreation groups. This program assists residents in planning and implementing holiday activities, birthday celebrations and resident advisory meetings. These activities serve multiple purposes, including strengthening the community and allowing residents to develop skills related to working together and building social/emotional supports. This support system is critical to the healthy functioning of the community and directly impacts each resident's ability to maintain permanent housing. Staffing: The Resource Specialist has over 10 years' experience in human services working with homeless adults, economically disadvantaged persons,persons with mental health difficulties and persons with chemical dependency concerns. The Family Support Coach Supervisor has a Master of Social Work from the University of Hawaii and over 20 years of experience in the human services and social work fields, including over 10 years at Housing Hope. Site-Based Community Manager has over 10 years' of experience in management,including human resources, assisted housing,property management and building maintenance. He also has over two years' experience with low income tax credit compliance,federal and state Fair Housing Laws and tenant certification processes. The Maintenance Staff person has 30 years of experience in building maintenance and has demonstrated the ability to perform any building maintenance tasks necessary, including HVAC,plumbing,painting and minor electrical work and the knowledge of sound preventive maintenance practices. Housing Hope's Education and Employment Specialist also provides support to residents of the Commerce Building. The Education and Employment Specialist has office hours at the Commerce Building to provide one-on- one counseling and guidance to residents about job readiness,higher education,vocational certificates and career progression. The Resource Specialist also refers individual residents to the Education and Employment Specialist for additional assistance. The Education and Employment Specialist has Master of Social Work from Saint Louis University and over three years' experience in human services, including with the Department of Social and Health Services Children's Administration. 2019 Human Needs Contracts 8