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CITY <br /> • THE <br /> esrr .,SCIENCE <br /> Is I <br /> WHERE" <br /> February 25,2020 <br /> Mr. Brent Linder <br /> City of Everett <br /> 3200 Cedar St <br /> Everett, WA 98201-4516 <br /> Dear Brent, <br /> The Esri Small Municipal and County Government Enterprise Agreement (SGEA) is a three-year <br /> agreement that will grant your organization access to Esri term license software.The EA will be effective <br /> (in the date executed and will require a firm,three-year commitment. <br /> Based on Esri's work with several organizations similar to yours,we know there is significant potential <br /> to apply Geographic Information System(GIS)technology in many operational and technical areas <br /> within your organization.For this reason,we believe that your organization will greatly benefit from an <br /> Enterprise Agreement(EA). <br /> An EA will provide your organization with numerous benefits including: <br /> • A lower cost per unit for licensed software <br /> • Substantially reduced administrative and procurement expenses <br /> • Complete flexibility to deploy software products when and where needed <br /> The following business terms and conditions will apply: <br /> • All current departments, employees,and in-house contractors of the organization will be eligible <br /> to use the software and services included in the EA. <br /> • If your organization wishes to acquire and/or maintain any Esri software during the term of the <br /> agreement that is not included in the EA, it may do so separately at the Esri pricing that is <br /> generally available for your organization for software and maintenance. <br /> • The organization will establish a single point of contact for orders and deliveries and will be <br /> responsible for redistribution to eligible users. <br /> • The organization will establish a Tier 1 support center to field calls from internal users of Esri <br /> software.The organization may designate individuals as specified in the EA who may directly <br /> contact Esri for Tier 2 technical support. <br /> • The organization will provide an annual report of installed Esri software to Esri. <br /> 380 New York Street 909.793.2853 esri.com <br /> Redlands,California 92373-8100 USA info@esri.com <br />