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<br />1 <br /> <br /> <br />GOVSTREAM.AI, INC. <br /> <br />SAAS SERVICES ORDER FORM <br /> <br /> <br />Customer: City of Everett, a Washington municipal <br />corporation <br /> <br /> <br />Contact Person(s): IT Director <br />2930 Wetmore AVE STE 6A, Everett, WA 98201 <br />ITNotices@everettwa.gov <br /> <br /> <br />Services: Govstream will provide the City its AI-driven SaaS platform that streamlines municipal permitting <br />for the City (the “Services”). The Services may include the following core components, which are subject to <br />availability at the time of implementation. Components that are not available as of the Effective Date may be <br />subsequently deployed as agreed upon by the Parties. <br /> <br />1. PermitGuide: AI-powered multi-channel assistant for managing external permitting inquiries at every phase <br />of a project—from pre-application zoning questions through active permit status and inspection scheduling. <br />Supports web, email, and voice channels. Includes an internal staff chat agent that gives City employees <br />direct access to live operational data through integrated tools—including GIS/property lookup, the City’s <br />permitting system, historical permit file archives, and Outlook/Exchange —enabling staff to ask questions <br />like “What’s the status of this permit?” or “Give me a chronological summary of permits at this property.” <br />Also includes an Admin Panel for City staff to monitor analytics, update configurations, manage internal <br />access, audit AI-generated responses, and curate AI model improvements. <br /> <br />2. Application Assistant: AI-driven application support for permit submission, including form completion <br />assistance, document uploads, validation, and error-checking to reduce incomplete applications and <br />resubmissions. Includes integrated completeness review capabilities for intake staff, AI-assisted code <br />research, compliance analysis, and regulatory cross-referencing to support staff review. May integrate with <br />third-party platforms the City’s existing permitting system, based on system compatibility and City <br />requirements. <br /> <br />3. Post-Pilot Phase (upon Pilot Conversion): Upon execution of a Pilot Conversion, Govstream shall <br />additionally deploy the public-facing web and email channels of PermitGuide for external permitting <br />inquiries. <br /> <br /> <br />Pilot Phase: During the period commencing on the Effective Date and ending on the date that is three (3) <br />months after the Effective Date (the “Pilot Conversion Date” and such period, the “Pilot Phase”), Govstream <br />shall provide the Services as further described in the Statement of Work attached hereto as Exhibit A, and all <br />terms and conditions of this Agreement shall apply. <br /> <br />1. Pilot Phase Fee: The City shall pay a one-time Pilot Phase fee of $70,000 (the “Pilot Fee”), covering all <br />activities during the Pilot Phase as described in the Statement of Work attached hereto as Exhibit A. The <br />Pilot Fee shall be invoiced upon execution of this Agreement and is due within thirty (30) days of invoice. <br />The Pilot Phase is funded by Challenge Seattle; City shall have no payment obligation for the Pilot Fee. <br /> <br />a. Pilot Term: The Pilot Phase shall commence on the Effective Date and continue until the Pilot <br />Conversion Date (the “Pilot Term”). <br /> <br />b. Pilot Scope: As set forth in the Statement of Work. <br />