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. r \� <br /> 1 •. <br /> • <br /> ROFIN . <br /> ; <br /> Incorporated <br /> * * * * * \�' V` \ ���������� ��` * * * * * <br /> CUSTOMER AND CONTRACTOR EXPECTATIONS <br /> -COMMONLY ASKED QUESTIONS/ISSUES- <br /> It is likely that this may be your first experience with replacing the roof on your home. It is important to note that it is <br /> not possible to replace your roof without some disruption to your normal routine.We want to be sure that we can <br /> prevent as many misunderstandings as possible.We try to be as sure as possible that this experience be as positive as <br /> possible. <br /> Following are some things to consider in preparation for the reroofing process. <br /> 1. Cover or remove any items stored in the attic or garage etc.prior to roof replacement. <br /> 2. Please place protective cover under all skylights in order catch debris and protect home. <br /> 3. We will protect landscaping and shrubbery as much as possible.It is not always possible to prevent damage to <br /> plants etc.If there are special plants or plants that have special value please make note.Any trimming of trees or <br /> plants that is necessary in order to complete the work we suggest having this done by professions prior to roofing <br /> work. <br /> 4. Debris container will be placed in driveway.Plywood will be placed under container to protect driveway surface. <br /> The contract is based on access to your driveway and should be kept clear throughout the job.If you park your <br /> vehicle in the driveway it is at your own risk. <br /> 5. Remove items hanging from the gutters such as flowers,wind chimes etc. <br /> 6. Move deck/patio furniture,ceramic pots,vases etc.away from house; 20'-30' is recommended. <br /> 7. Please remove vehicles from the garage and leave the driveway completely clear and accessible.We require <br /> complete access to driveway,sidewalks,yard,decks etc. <br /> 8. Light fixtures,pictures,mirrors.Please be sure everything is secure,due to vibrations items may fall.If in doubt it <br /> is best to remove and store valuable items. <br /> 9. We need access to exterior electrical outlets and access to the fuse box/electrical panel. <br /> 10. Heavy vehicles will be involved in removal and replacement of your roof.A Roofing,Inc./A RFG,LLC will not <br /> be responsible for driveway damage or failure of subsurface. <br /> 11. A Roofing,Inc./A RFG,LLC will not be responsible for non-factory skylight installations or any sheetrock/finish <br /> trim damage due to skylights that are glued or sealed to interior fmishes.Damage to fasteners in sheet rock due to <br /> removal of skylight,flashing etc. is not covered. <br /> 12. Some debris may fall inside your attic through the roof sheathing.You may want to cover the interior attic space <br /> etc.It is the homeowners' responsibility to clean the interior of the attic/house etc. If you have no sheetrock on the <br /> ceiling of the garage please protect items in garage as well. <br /> 13. Any painting needed is not covered by A Roofmg,Inc./A RFG,LLC. <br /> 14. A Roofing,Inc./A RFG,LLC will not be responsible for aiming/calibration of satellite or antenna if you have it <br /> mounted to the roof.It may be necessary to have the service provider aim or position antenna or satellite etc. <br /> 15. For safety considerations it is best that you either leave your home during the roofing process or limit your comings <br /> and goings. Children and pets should be kept out of harm's way during the process. <br /> 16. A Roofing,Inc./A RFG,LLC will use a magnet to pick up nails after the installation of your roof however due to <br /> number of nails please be cautious for we may have missed a few. <br /> 17. A Roofing,Inc./A RFG,LLC is licensed,bonded and insured and follows all safety requirements of Labor and <br /> Industries. <br /> 18. A Roofing,Inc./A RFG,LLC,Inc./A RFG,LLC will inspect your roof at the end of the project for quality and <br /> cleanliness. <br /> 19. And finally we would like to thank you for the opportunity to work with you and relax;you are in good hands. <br /> Please Initial Here <br /> g <br />