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6 <br /> E. Where is your office located,and what are your customer service hours(Pacific Time)? <br /> F. How will your project manager communicate with City of Everett's project manager <br /> in all phases of the contract?(How often are status reports provided)? <br /> 4. Risk, Performance, and Quality Assurance <br /> A. Submit no more than three (3)completed relevant project experiences,within the <br /> past five years that demonstrate successful contract performance similar in size and <br /> scope as described in this RFP, include any government experience. Include the <br /> following for each reference: <br /> a. Company name and full address j <br /> b. Point of contact name,title,e-inail,.address,and phone number <br /> c. Contract title, number,start and completion dates <br /> d. Contract description&order/service details <br /> B. What is the average length of your contracts? <br /> C. Have you defaulted on any contracts within the past three years or failed to meet <br /> contract terms? If so, describe. <br /> TREE TRIMMING & REMOVAL SERVICES <br /> 1. Qualifications and Relevant Experience <br /> A. Briefly your-company. Include how long the company been in business. <br /> B. Describe the qualifications of your company, its business experience and <br /> achievements. <br /> C. Who are you proposing to be the project manager/account manager if awarded this <br /> contract? What is their experience with this work and other aspects pertinent to <br /> this project?-What is his or her years of experience,years in industry,years with <br /> firm,year of applicable licenses, and etc. Provide a list of three major projects that <br /> person has been involved in and their role. <br /> 2. Technical Capability,Approach, and Capacity <br /> A. What is your approach to this project? Describe your execution, management, and <br /> control of the project. <br /> B. Does your firm intend to subcontract any portion of this contract? If so, please <br /> provide the following: name of the firm(s),the percentage of work to be performed <br /> by each subcontractor, and a description of the nature of work performed by each. <br /> C. Describe your approach for a sample project- Plum tree on Rucker <br /> 52 21 <br />