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1 <br /> ff. Transaction. A "Transaction" is a payment or filing for a Business License, or a <br /> payment or filing of an online tax form (where multiple taxes filed on the same online tax form <br /> are counted as a single Transaction),made on the Portal by a business to a Participating City; <br /> provided, however, that where historical actual Transactions counts are to be used(rather than <br /> payments and transactions made on the Portal), then Transactions includes the total actual <br /> Business License filings and Gross Receipts Tax filings (where multiple taxes filed on the same <br /> tax form are counted as a single Transaction) for the Participating City over the applicable <br /> period. The Executive Board may refine this definition from time to time by amending the Portal <br /> Operations Policy in order to accommodate expansion of services offered by the Portal or to <br /> address other issues. <br /> gg. User Fees. "User Fees" are fees and charges imposed on businesses, Licensees or <br /> Taxpayers per Executive Board approval as part of PORTAL AGENCY's budget approval <br /> process. <br /> • <br /> hh. Vendor. The Vendor is eGov Systems, a Louisiana corporation,which through <br /> the Portal Services Contract is providing services to develop, establish,host, own and maintain <br /> the Portal, associated online data storage and services. The Vendor has ownership of the Portal. <br /> The term Vendor shall also include any successor in interest to eGov Systems or any successor <br /> firm(s) or agency(s)with which the PORTAL AGENCY may contract to provide Portal <br /> development,hosting,maintenance,and associated online data storage and services. <br /> SECTION 4. GUIDING PRINCIPLES AND GOALS. <br /> a. Guiding Principles of PORTAL AGENCY. The Principals intend that the <br /> PORTAL AGENCY actions be guided by the following guiding principles: <br /> i. Local Control—The PORTAL AGENCY will seek to respect and preserve <br /> each Participating Cities' authority to set local tax policies. <br /> ii. Integrity—The PORTAL AGENCY will be honest, truthful and <br /> straightforward. <br /> iii. Accountability—The PORTAL AGENCY will be responsible for its actions <br /> and decisions,a good steward of public funds and transparent in its <br /> operations. <br /> iv. Flexibility/Adaptability—The PORTAL AGENCY will strive to nimbly <br /> respond to a changing business,technology and policy environment. <br /> v. Security—The PORTAL AGENCY will at all times seek to safeguard <br /> Taxpayer, Licensee and Participating City data. <br /> vi. Accessibility—The PORTAL AGENCY will seek to be accessible and <br /> responsive to Taxpayers, Licensees and Participating Cities. <br /> vii. Affordability—The PORTAL AGENCY will seek to be affordable to both <br /> Participating Cities and businesses and taxpayers using the Portal. Also, fees <br /> v. 11 5.13 1 1 6 <br />